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    • Thanks FTM, that's very reassuring.   Since my formal complaint email I've noticed that the site manager has been in our garden a couple of times (we have a Ring camera that notifies and records footage when it's triggered), so I assume something is going on on their side.   Let's see on Thursday how the land lies (excuse the pun). Unfortunately the outcome I fear the outcome we're likely to get is a vague reassurance that they will eventually do it, which will not be satisfactory. I hope I'm wrong!
    • I don't claim to be an expert but I think the only time I've seen fraud mentioned in connection with a transport offence is when the ticket has been forged.   Have you read other threads by people in a similar situation to yourself? That should let you know what to expect.   HB
    • Did you manage to see the cancellation letter I uploaded? Thank you 
    • We believe this firm may be providing financial services or products in the UK without our authorisation. Find out why you should be wary of dealing with this unauthorised firm and how to protect yourself.View the full article
    • Hi everyone   Yesterday I got an email from the councillor I'd first contacted, asking me if things had improved. I thought I'd show you all my reply:     "Thank you very much for contacting me. Unfortunately, my original message to you achieved absolutely nothing (though I'm sure you did your best). I have made further efforts to fix this problem, but to no avail, and it has got to the point where I feel I'm just talking to myself. I contacted the Worcester News and they ran an article, but when they approached Platform Housing, its response was totally unhelpful. I contacted my MP, Harriett Baldwin, but she got the same unhelpful response when she approached them. I then emailed Elizabeth Froude, Platform's CEO, but she did not reply. I emailed her again, with the same result. Platform is simply refusing to enter into any dialogue whatsoever. Its chief excuse regarding this change to our computer setup is that they want to protect residents' information, but I am deeply sceptical about this, because for one thing, they actually removed residents' long-standing protection a long time before they made this change. When I first came to The Firs, anyone who wanted a private account on the computer could have one: this meant that when you switched the computer on, you saw several icons with usernames beside them, you clicked on yours, then put in your own unique password to get into the computer. If you needed to save the odd file, this was in your account only, behind that password an inaccessible to other residents. But a couple of years ago, this was all changed: suddenly there were no private accounts, and not even a password to get onto the computer. If you saved a file, it was there for all to see, so you had to remember to copy it onto a USB stick then delete it from the computer, or just download the information directly onto the USB stick from the Web. But if you wanted your information secure, that was no problem. But now they've locked us out of the computer with Kiosk Mode in the name of security, and as you can see from what I've just written, it appears to be a bogus excuse. Platform has supplied a printer, but it's useless to us. There's no paper, we don't even know if there's ink, and worst of all, there's no way of knowing how it interfaces with the present setup of the computer. If I wanted to print out an email right now, I wouldn't have the faintest idea how to do it, and I'm one of the most computer-savvy people here. The other problems persist: 1) No copying and pasting. If I wanted to insert a link into this email, it would be impossible. I'm going to give you a link to a Platform Housing publication later on, but the only reason I'll be able to do it is because I've borrowed someone's laptop to write this message. 2) No ad-blocker. The Chrome browser had an ad-blocker that worked fine, but now they've switched us to the Edge browser, we're plagued with ads. Some websites are almost unusable. The Daily Mail and Guardian, for instance, are full of animated popups that distract the eye, and the Mail has so many ads, the whole screen jumps up and down as the ads load, for minutes on end. Youtube videos are interrupted ever couple of minutes or so. The thing is, Edge has its own ad-blocker, made by Microsoft, but Platform will not enable it, and we can't enable it ourselves, as all controls are locked away from us. I've asked Platform to enable it, but just got a flat refusal. 3) We still can't upload anything from outside the computer. For instance, if I were seeking your help on a matter that was affecting my health, and I needed to show you a letter from my GP, until recently that would have been easy: just scan it, put in onto a USB stick, write an email to you and attach the letter. Now, that is simply impossible. One very important thing to note is that in its treatment of Firs residents, Platform Housing is going against everything it claims to stand for when it comes to digital inclusion for its tenants. Here is a pdf of its 'mission statement' (which, I should remind you, I could not even link you to using the Firs computer): https://www.platformhg.com/download.cfm?doc=docm93jijm4n6904.pdf&ver=10036 Its treatment of Firs residents renders this publication meaningless. I hope you will contact Platform again and try to get its staff to engage with us. Thank you."   I copied Platform Housing's CEO into the message. Probably won't do any good, but it's made me feel that at least I'm trying.
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i need some advice on an mot please


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hiya, i bought a car from my friend in october. its a ford escort L reg. it was mot'd in march 06 and passed only needing a new exhaust.

 

now in november the boot lock started sticking and with a new baby coming im gonna have a big buggy so i need the boot. took it to a garage and also asked them to look at water tank as its been taking pints and pints of water a day.

 

they called me and told me there is £1200 of repairs needing done, includng radiator being completely bust, cracked pas belt, and some other things that without the report i cant remember. they said it shouldnt really be driven.

 

what i would like some advice on, is if its likely that this all has happened since the end of march, or was the mot something dodgy?

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its possible the car would have slipped through mot, as a leaking radiator dripps water and i dont think that is took into consideration in mot.

same for belts.

the boot not opening would have failed the mot.

if you can get into the boot from the back seats, you will be able to get the boot open and either oil or adjust the lock, and if needs get another lock from a car breaker, probably £10

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The trouble is, an MoT is only a statement of the condition of the car on the day it was done - even if you know that these faults were present at the time of the MoT, at this stage it would be very difficult to prove that. VOSA, who deal with MoT complaints, probably wouldn't be able to take any action after months have passed. Equally, Trading Standards who deal with the Road Traffic Act and unsafe cars/dodgy servicing, wouldn't really be able to build a case after this long. It might still be worth reporting it to TS though as they can log the complaint on their files and if/when they do an "undercover" project they can bear this garage in mind when they review their complaints to see who to target.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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The garage did an MOT. If i remember correctly the water / radiator system is'nt on the MOT test as it does'nt directly affect safety. They have a duty to report their findings on the attached test paperwork.

The seat belt is questionable, but they will only say it was ok at the time of test. Buying a car that old will start to cost money in the long run, and most parts will be have to be ordered through Ford or a scrap dealer.

 

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I think you should really put a list here of what the garage say's the car needs, £1200 for repairs for a car that is worth maybe £300 tops doesn't make sense.

 

A radiator is easy to remove and replace with one from a scrapper, the same goes for the seat belt, you should be able to get both items from a scrapyard off the shelf for less than £60.

 

The problem being is what damage you have done driving the car with a water leak, have you damaged the cylinder head as a result ?

 

Post a list of what your garage states the car needs and ask advice before making any decisions.

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hiya, i bought a car from my friend in october. its a ford escort L reg. it was mot'd in march 06 and passed only needing a new exhaust.

 

now in november the boot lock started sticking and with a new baby coming im gonna have a big buggy so i need the boot. took it to a garage and also asked them to look at water tank as its been taking pints and pints of water a day.

 

they called me and told me there is £1200 of repairs needing done, includng radiator being completely bust, cracked pas belt, and some other things that without the report i cant remember. they said it shouldnt really be driven.

 

what i would like some advice on, is if its likely that this all has happened since the end of march, or was the mot something dodgy?

 

It is quite common for boot locks to seize especially in winter. The MOT was 9 months ago, plenty of time for it to seize.

 

Radiator is not part of an MOT test, neither is the condition of a drive belt.

 

As has been said above any MOT is only an indication that the vehicle was roadworthy at the time it was tested. (corrosion excepted).

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