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Pothole claim denied


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Posted (edited)

Hopefully a quick one this. 


Put my claim in and after 6 months of waiting they have turned it down (under section 58 defense), which I understand from searching and reading on here is quite standard.


I intend to appeal and follow up with small claims court if needed. My initial thoughts are to use some info provided in the rejection letter. These details are:


Incident occurred 30th May.

Last inspection carried out n the 6th May - no new actionable defects were present (I`ve no issues with that).

(However this line I hope is a slam dunk for me) This is due to the defect having been picked up for repair on January the 12th....


Any advice on how to proceed? Best tactics, pitfalls to avoid, and, any other useful bits of information would be great.


It really was a massive pothole, I have photos and everything. It`s on a main road, right next to a police station, so how the hell it wasn`t even marked up I have no idea. 

Edited by Chipz
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Oh yes, sorry, it is the council responsible for that section of the road I am talking about.


It is the councils procedure I have been following for reporting the incident and the pothole which was via an online portal. :)

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