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    • you do NOT need to pay it and anyway that would not remove the ccj, its there on your file paid or not for 6yrs, a paid ccj even with a cert of satisfaction is as bad as a non paid one.   the ONLY way to remove it is to set it aside.   sadly you the very worst thing you could have done with ANY debt on your credit file or not that you last used or paid or wrote about to the debt owner in the last 7 yrs....you ran away,,,moved without informing the debt owner of your correct and current address.   erudio and drydens are masters at doing backdoor ccj's. they are ofcourse totally wrong that the defaulted date is the sb date...well not when your last written/signed ack of the debt was more than 6yrs before the claimform date.   now how do you remove it....go read that thread ...carefullly then comeback here and lets see if you understand how.   dx  
    • Thanks, having to move house and discovered this. It's causing a nightmare in trying to rent somewhere and mortgage was also refused by the bank.    Shortly after requesting info I got a warrant in the post from bailifs. Managed to halt that and pause any action till I get key dates to try and get this removed.   Not wanting to avoid paying it, just need the CCJ gone.   Appreciate your help. Will read fully although I am not great with law.
    • Write the letter. It's important that you put this in writing so that you have a paper trail. Send the letter by recorded first class delivery. Explain that because of the defect in the bundle which has manifested itself within 30 days – always refer to the bundle – you are now rejecting it under the consumer rights act 2015 and that you require a refund and you want to know what their arrangements will be for providing you with this. You can also send this by email – but do it straight away. This reserves your rights and after that you have some flexibility as to how you want to act. I understand that they are uncooperative. No surprises. Don't imagine either that they will be fazed by your letter – but the important thing is that you are able to show that you are asserting your rights. After that, they are acting unlawfully We will help you make a claim against them and I suppose that will involve threatening to sue them and maybe even going on to sue them. You will find interesting and you will acquire some transferable skills which will enable you to sue anybody else who gets in your way with a degree of confidence. However, it might be a good idea to mitigate your loss and I would suggest that you accept the money that they have put on the table but make sure that they understand that you are accepting it and you are happy with it and you consider that they still owe you the outstanding £70. If you are asked to sign anything then you should decline and then we will help you claim for the whole lot. However if they don't ask you to sign for anything, then make sure that they have a letter from you at the same time saying thanks very much do for the £250. You are accepting it but this should not be taken as an indication that you are now relinquishing your claim to the rest of the money. Tell us what you want to do – with you want to take the 250 or whether you want to simply reject the lot and claim for the lot. If you want to take the 250 – which I suggest that you do – and if they will give you the money despite the fact that you are still reserve your rights in respect of the balance, then come back here when you have that money and we will help you with the rest. If they refuse to give you the money unless you agree that it is in full settlement, then that becomes very interesting because it becomes very clear evidence that they are beating their obligations under the consumer rights act – and this gives you even greater leverage over them when you decide to confront them. The advantage of mitigating your loss is that there is less to sue for and that means that your court fees will be less – although you will get these back anyway when you win. Also, because they are only fighting to hang onto £70, they are more likely to put their hands up once they know you're serious. There is absolutely nothing to lose and everything to gain by taking the money that is available on the table subject to the reservation which I've indicated above.
    • Yes she might well have sunk the VCS ship, or put it on the rocks as it rehashes old stuff introduces nothing new.
    • Hello BF   As you caught, yes both items (console with digital game download) bought from GAME as an advertised bundle (still got screengrabs of the bundle/ad).   No letter sent but I did actually quote that specific 2015 act when trying to return it in-store. I was scrolling away online looking at consumer advice on my mobile as the manager was testing the console. It fell on the deaf ears of the store manager who wasn't entertaining the return/my query at all. They just kept saying there is nothing technically wrong with the console. I'd question whether the manager even knows about the CRA2015 considering their response/the lack of engagement.   I've not done anything formally but I'll write a letter. The store said I can pick up with customer services. I've went more along the lines of escalating from store to area manager. Their website is quite specific that in-store returns can only be made in-store. I'm awaiting a call from area manager next week but after todays update that they will withhold £70 I'm expecting a similar response.   It cost £250 in total. I traded in an old playstation as part of the deal. £100 trade-in value and £150 by debit card. For clarity I'm not expecting £250 back via debit. But £100 store credit and the £150 debit refunded was my sole expectation.   Thanks very much btw!
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sean110869
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Hi my wife purchased a chocolate fountain service for her birthday cost 160.00 pounds individual never turned up nor sent refund. Court cost would be 35.00 is it worth doing has any one sued some one from Facebook before is there any issues in proving the claim etc.  Have copies of all messages and proof payment sent. 

 

 

 

 

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So no chance of chargeback then.

 

Paying by BACS is not a good idea, we have a steady stream of people on here who have been conned and paying by BACS gives them much less chance of getting the money back.

 

From your description of having copies of all messages and proof of payment it seems you would easily win a court claim.

 

The issue is more if you could enforce judgement against this person.

 

Can you name them and give a link to any FB page?

 

We could do with some help from you.

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Of course it is.  As long as you're telling us the truth - which I don't doubt - there's nothing to worry about.

 

The individual might be known to us.

 

Telling us who it is will allow us to see if it's worth you suing or not. 

We could do with some help from you.

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4 hours ago, sean110869 said:

Hi my wife purchased a chocolate fountain service for her birthday cost 160.00 pounds individual never turned up nor sent refund. Court cost would be 35.00 is it worth doing has any one sued some one from Facebook before is there any issues in proving the claim etc.  Have copies of all messages and proof payment sent. 

 

 

 

 

Hi Sean - not sure who your wife is, if you can drop me a message with details on my mobile number or page so I can look into this for you 

 

Don’t appreciate people posting about my children mt home address etc etc and insuinting I am a scam artist and fake and stolen pictures this is not fair by any means. 
 

if you can contact me so I can sort this as stated not sure who your wife is and this post needs deleting 

any bookings I’ve cancelled have been informed and refunded I’ve been diagnosed with Multiple schlerosis and my health has been effected preventing me working 

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Not sure how to use this site bt any means had a message from someone above ^^^^ 

I don’t know who you are Sean I cannot resolve something If I don’t know who your wife is ? 
 

please drop me a message as soon as possible so I can chase your refund that would be appreciate 

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I have removed the post that offended you.

 

If you & Sean can sort things out between you, then great.

 

I'm sure Sean will contribute to the thread shortly.

We could do with some help from you.

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Hi Dave thank you, 

I did get your message on my page …… least think it’s was you. 

 

Hopefully Sean replies back and can get this sorted asap for him 

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  • FTMDave changed the title to Facebook business

Any update sean110869?

 

Have you managed to sort things out amicably with BEC88?

We could do with some help from you.

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So sean110869, what's going on here?

 

Assuming that everyone is who they say they are, you asked for help regarding getting a refund from a seller and the seller has been good enough to join the thread and wants to resolve the matter.  So?

We could do with some help from you.

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1 hour ago, FTMDave said:

So sean110869, what's going on here?

 

Assuming that everyone is who they say they are, you asked for help regarding getting a refund from a seller and the seller has been good enough to join the thread and wants to resolve the matter.  So?


inam still none of the wiser who Sean is nor had any contact from anyone in relation to this - as stated I cannot resolve something without knowing who is who, - 

there’s been a couple of customers awaiting refunds but none of the sum of £160 so that rules those ones out. 

 

Refunds are slightly delayed for some people due to finances, I’ve nothing to “hide” I’m honest enough - with covid and no work for over a year, and then my health impacting things it’s been a nightmare thankfully so many customers are very understanding. 

 

There’s the option if Sean wants to go the legal route that’s absolutely fine and within his rights it’ll be paid regardless

 however not much more I can do unless I hear from him. In relation to this matter, which is a shame as I would like to close this thread down on good terms rather than bad and be tarnished, 

 

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So Sean, you come here saying you've been conned by a FB seller.

 

The seller makes a huge effort to come onto the thread to sort things out with you and you go into radio silence.  Nowt much we can do if you disappear.

 

It seems that the seller has behaved with integrity and is certainly not "tarnished".  I fully admit that I jumped to conclusions and thought this was a scam, for which I apologise to BEC88 with no ifs or buts.

 

If anyone finds this page while Googling for BEC88's business they will see she bent over backwards to find & refund the customer.

 

Over and out Sean.

We could do with some help from you.

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