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    • No, do the section 75 chargeback to your credit card provider.
    • See what dx thinks but it seems to me that sending a photo of your own pass isn't relevant to what happened. Let's wait and see what he says. HB
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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Builder, GRIFFS REMOVALS & RENOVATIONS paid in full in 3 separate statements, hasn't returned to complete work


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Just redact it – but PDF format please

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You seem to have redacted the company name. Why?

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That's okay, I got confused. I thought it was the name of the builder.

It's fine – leave it as it is.

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Please have a look at this thread here – and particularly the post below

 

 

There are some aspects of this case which are similar to yours and if you read my post then you will understand the tactic which I'm going to be suggesting to you which is that you fragment the contract and sue for one aspect of it only.

Come back when you have read it and you think you understand what is being suggested

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I did read it I can tell he's a rip off merchant that takes money, starts peoples jobs takes payments and doesn't return (repeat) he's no big company like the thread I've read, changes addresses and lies to people. To do that surely he must have cash to live.

 

Even if he's "broke" would there be any chance of any kind of repayment?

 

 

Edited by DaveyD
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So the suggestion is that rather incur costs for a legal action which will take you will over the small claims limit, that you bring a much smaller action for one portion of the contract only as a pilot in order to see what happens and what the reaction is when you try to enforce the judgement.

I agree that your chances of enforcing judgement are pretty low but at least you may get some idea of what will happen if you bought actions for the larger sums. If you want able to enforce the judgement then of course you would lose your court costs but they would be much less.

16 you possible that he wouldn't even defend the action but simply allow you to get a default judgement which would mean that your console they would be a lot less although the enforcement problem would still be the same.

You say that he is a repeat offender on this kind of thing. Do you have any contact with other people who have been similarly affected? If so bring them here and maybe we could do something for everybody which would make you more powerful

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Only problem is we are flat broke and have a very unsafe garden which is a constant worry about our dog and need it rectified asap court waiting times would be lengthy I imagine, he's carried out about 3k work here according to the builder that visited.

Yes we've been in contact but can't wait for any more delay

 

 

Edited by DaveyD
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In that case I'm sorry but I don't know what to suggest.

If you visit the County Court website you can find out about fee waivers and maybe you could apply for a waiver. You don't need to be on benefits or anything – simply a low disposable income. Check it out.

As I've already suggested, if you can find other people who have had the same experience then maybe some different kind of action could be brought.

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If you brought an action for a sum less than £10,000 and even if you lost the case you would not have to pay the other side's fees.

On the basis of what you say, it is pretty well impossible that you would lose. You would then have to add £66 for the enforcement fee – and even if you could not enforce the judgement that would be your maximum risk factor.

You could drive him to dissolve the company which could provide some satisfaction – and of course you may end up digging out some other information such as the whereabouts of any assets.

What you really need to know is whether he owns a home and where that is. It would still be difficult to make him personally liable but if you were able to find others in the same situation then there are possibilities.

I've asked you twice about possible contacts with others and each time you haven't addressed the question. Is there a reason for this?

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I've already stated he rents on here and isn't his house.

 

The contacts I could but all I really need to know is what is the possibility of getting cash back off him if he liquidized/bankrupts himself which he's likely do.

 

ps: I did mention others

Edited by DaveyD
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If he dissolves the company then there is pretty well no chance of getting your money back. Even if the company is not dissolved, if he manages to convince the enforcement agents that there are no assets then it's most unlikely that you will get your money back.

If you can contact other victims and bring them here we may be able to discover some way of suing him personally which might give you a better chance.

You may find that some of the other victims will have information which you are not aware of and it could be very useful.

Have you contacted people yet and told them about this thread and recommended that they come here and tell their stories?

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