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UPS Packaged smashed via Packlink


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What was the item? Is it something that is on some kind of prohibited items list?

If the damage was the result of some kind of inherent risk in the item and that kind of item was included on their prohibited items list then it may be that the value is not recoverable.

For instance if the item contains glass and is the glass which is broken – and if there is a list which includes glass as being something for which damages not recoverable then it may well be that you have sent it at your own risk.

 

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