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Parcel2Go via Hermes Damaged Cast Iron Furniture - Potential Claim, Declared Value Incorrect?


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Posted (edited)

Hi Everyone,

I'm sorry if I've duplicated a post, but I couldn't find anything related to the value discrepancy on your site.

 

Can you please help? Just a quick query about whether it's worth starting a claim with the Sheriffs Court.

 

My goods were damaged by Parcel2Go via Hermes, after they said the goods had gone missing: a cast iron bench leg was broken. I paid £280 for garden furniture (a bargain), which is worth £600. I said the value was £600 as that's what it would cost to replace. I didn't take the insurance out, but am worried that I won't have a leg to stand on when the discrepancy is raised in Court - "Declared Value".

 

Hermes put £25 into my bank as a goodwill gesture for my trouble, and I have already been offered the £20 plus the delivery refund from Parcel2Go. I've recovered my goods, and it cost £25 to weld the cast iron bench leg.

 

if I accept the Parcel2Go offer, I'll be £160 down: not including my husbands' time for collecting the goods, but I won't have the hassle of pursuing a claim if my valuation lets me down at Court.

 

Thank you for any help you may offer.

Kind regards,

Wing Clipper

Edited by dx100uk
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ive moved you to the postal forum.

 

there are lots of like threads here relating to value of damaged goods.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The  object of Damages awards is to compensate you to the extent that you are restored to the position you expected to be in in if the damage had not been caused.

 

 You say that you have now recovered the table and also you have had the damage repaired.  In that case you would only be entitled to recover your losses which would amount to the cost of the welding repair.

 

if you were to recover the declared value of the table as well as the cost of repair as well as as having the table back in your position, you would then be in a position of profit.

 

 A court would not award you damages on that basis. the court would simply want to calculate damages on the basis that you would be returned into a neutral position.

 

I'm trying to understand how you calculate that you would be £160 down if you  now have the table in your  possession.

 

if you are able to say that the damage which has had to be welded has now diminished the value of the table then you would have grounds for bringing an action for that loss of value against  Hermes.

The fact that you did not insure is irrelevant and if you read around the Hermes stories on this subforum you will quickly understand why

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Posted (edited)
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Thank you for your reply. The £160 is an under estimate. It cost £80 to hire the van to collect, £55 for the diesel, £25 for the welding, plus his time to do the 800 mile round trip: he collected a motorbike on the way there, so I  calculated the actual diesel used on the furniture part of the collection. I've not halved the van hire, as he would have got the bike separately, so just incorporated it into the trip.  From what you've said, if I'm only entitled to damages, it wouldn't be worth going to Court to try to claim expenses, and some compensation for the damage. Thank you for your help.

 

Thank you for your reply.

The £160 is an under estimate.

 

It cost £80 to hire the van to collect, £55 for the diesel, £25 for the welding, plus his time to do the 800 mile round trip:

 

he collected a motorbike on the way there, so I  calculated the actual diesel used on the furniture part of the collection.

I've not halved the van hire, as he would have got the bike separately, so just incorporated it into the trip.  F

 

rom what you've said, if I'm only entitled to damages, it wouldn't be worth going to Court to try to claim expenses, and some compensation for the damage.

 

Thank you for your help.

Edited by BankFodder
Restructured to make it accessible
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I can see that this story is a bit more involved in you originally posted.

 

 I hadn't understood that your husband effectively had to go and collect the goods  himself after the the Hermes delivery failed.

 

 I think it would be a good idea if you set out a proper timeline  a of events so that we can fully understand.

it may well be that you are entitled to recover the losses to which you have been put.

 

additionally it would be enormously appreciated if you could present your story properly spaced so that it is more accessible on the small screen.

 

Thank you

 

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