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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Sanity check please?


Godders
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Hi, I've received a defence from Cobbetts and a couple of days later another letter firstly stating that my first charge was outside of the six years (from the date of claim they're right but I've calculated from the date I first approached NatWest) and secondly with a 50% offer.

 

The defence requested further info but didn't mention CPR part 18.

 

I've drated the following letter (you might recognise the odd line ;):D ) and I'd appreciate a bit of a sanity check to make sure I'm not missing anything or saying things I really shouldn't be.

 

Cheers

 

Nick

 

 

Claim No:

 

Dear Sirs,

 

Further to the above referenced claim I Acknowledge the receipt of the defence posted on behalf of National Westminster Bank plc dated 1st December 2006 and of your subsequent letter dated 4th December 2006.

 

In Para. 2 of your defence you state that you intend to request to strike out those charges occurring more than six years ago in accordance with the Limitations Act 1980 and then in Para. 5 you claim not to know the details of charges for which I’m claiming. Furthermore in your second letter dated 04 December 2006 you detail a specific charge which you contend I’m not entitled to claim for and you make reference to the schedule of charges I have supplied to your client which clearly lays out all of the detail you’ve requested in your defence with regard to the specifics of the claim.

 

This makes it clear to me that you are asking questions which, by your own admission, are already within your knowledge and as such I contend that this serves only as an attempt to obstruct, frustrate and intimidate a legitimate claimant acting in person. Due to the disingenuous elements of the defence as noted above I’m not willing to provide any further detail. If the court requests additional information then of course I would be willing to provide this.

 

As 2nd October 2006 was the date I approached your client requesting repayment of these charges, the claim is for monies taken from my accounts from 2nd October 2000. I am, of course, happy for the court to judge on whether this is reasonable. As things stand however my claim remains unchanged.

 

I decline your goodwill offer of £850 as settlement and request, once again, that you return to me all charges imposed on this account, plus interest and court fees totalling £1,698.00. If your client were to disclose exactly how they had arrived at the fees they have charged then it would be a relatively simple matter to calculate what proportion of each charge constituted a genuine loss to them and so come to a fair settlement figure. However seeing as this information has not been forthcoming then I have had no option but to claim for the full amount.

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

As such I will be willing to withdraw my claim upon receipt of full, unconditional settlement of my claim.

 

Furthermore I would not be willing to agree to any kind of confidentiality agreement.

 

I trust this clarifies my position.

 

Yours faithfully

 

 

 

cc. Bath County Court

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Their defence states that the first charge falls outside the 6 year timescale......this is normal for them to claim this, it was the same with my defence too. You are right in thinking that your six years start from the date you first sent your preliminary letter to Nat West, Cobbetts always try and lay on that your claim started the day you filed it through the courts, well that isn't the case.

Don't be alarmed that you didn't get a cpr18, I didn't either, a little less work for you.

 

The letter is fine, and totally clarifies your position.

 

Good work.

  • Haha 1

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Thanks Deller.

 

Yeah, they're kind of shooting themselves in the foot by pointing towards specific charges and then claiming not to know the specific details of the charges we're claiming for. :-?

 

And the 'embarassment' bit makes me chuckle too, how a business entity is able to express 'embarassment' is beyond me. Was tempted to mention that in the letter but thought I'd better keep it simple.

 

I reckon they've got the YTS kids working on these. :D

 

Cheers

 

Nick

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I too found it pretty hilarious how they totaly contradict themselves......one minute they're stating there are insufficiet particulars to make a claim against their client, then the next minute they make an offer. LOL

 

Nearly there mate.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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