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DPD Have lost new Tesco Phone - i'm so worried..***Resolved***


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Hi please can someone advise me. I ordered a new phone (early upgrade) from Tesco mobile which was being delivered by DPD

 

I kept checking the tracking throughout the day and up until approx 19.30 it said "your driver is running a little late.

 

At 21.00 I checked it again and it said it was delivered at 13.39

 

I never received it though and was listening out all day.

 

I have phoned Tesco mobile and they are investigating it for me but I do not know how this stuff works! What if the courier just lies to cover himself and then its just his word against mine.

 

Tesco have said that he did not take a photo so its in my favour but what does that prove.

 

I asked them to block the phone but they said they cannot yet as they do not know where it is.

 

They said that I should hear from them in five working days regarding the investigation.

 

I'm so worried about this, please can someone advise me?

 

Thank you.

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well dont be worried, not your problem DPD lost tesco's parcel.

have you paid for this phone?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to DPD Have lost new Tesco Phone - i'm so worried..

Hi and thank you very much for your reply.

 

I do not understand how it has happened as it was marked as delivered yesterday but my phone has just turned up this afternoon.

 

I had not paid for it in advance as it will be paid off as part of my contract.

 

I do not know how to delete my post or mark as resolved so that noone else wastes their time reading and I am so sorry for wasting your time, I just panicked!

 

Thank you.

 

 

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  • Andyorch changed the title to DPD Have lost new Tesco Phone - i'm so worried..***Resolved***

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