How to obtain records of first responders notes?

[craigten]

Hi all,

Bit of a strange one - a friend of mine recently suffered a heart attack whilst on holiday in Devon. He believes that there was a mistake and extra long delay that the first responders made before summoning paramedics in that they notices empty cans of beer in his caravan and were advising him that his chest pains were perhaps indigestion and were, in his opinion, insinuating that he had a drink problem (they were actually celebrating his son in law's birthday).
Is there a way that my friend could use a DSAR to see if this was the case?

[Bazooka Boo]

Did he survive?

 

Does he have complications due to the extra long delay?

[craigten]

He did survive but is frustrated that the delay to getting the paramedics to attend (three hours) to him getting seen by the paramedics and them immediately recognising that he had had a heart attack and needed action immediately (stents put in) has caused damage to his heart (the lack of blood flow due to the clots).

[honeybee13]

So what outcome does your friend want from this please, has he told you?

 

HB

[dx100uk]

if the 999 call was made clearly stating a heart issue, the 1st responders would have upon arrival done an almost immediate cardiograph, the results of which are in 99.9% of cases, unless the area is remote without mobile phone reception, also relayed directly back to a specialist to view. if this is the case and immediate intervention was thus necessary, it would have happened without delay.

[craigten]

I would like to stick to the original question rather than the specifics or what did or did not happen, please. As it happens, it was remote, yes.  I don't feel that saying what would happen helps here, I am telling you what did happen (or not).
So please can I ask how he can gain access to these records / notes, if at all?

Edited August 10, 2021 by craigten

[honeybee13]

I'm afraid I stick with my question really, how will this help your friend? Sorry.

 

HB

[dx100uk]

Seeing your medical records | The Patients Association

WWW.PATIENTS-ASSOCIATION.ORG.UK

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This page explains how to get copies of your medical records in England and Wales.

 

dx

[craigten]

3 minutes ago, honeybee13 said:

I'm afraid I stick with my question really, how will this help your friend? Sorry.

 

HB

And this is why some forums get a bad name. You are effectively saying 'Before I give you the information, I will determine whether or not I judge your friend deserves it'. Not your call, I'm afraid.

[honeybee13]

Actually, I'm thinking of your friend's mental wellbeing.

 

HB

[craigten]

7 minutes ago, honeybee13 said:

Actually, I'm thinking of your friend's mental wellbeing.

 

HB

Understood. It might have helped if you had mentioned this. To be honest, he is a very level headed and sensible chap so this is not a concern for me. Others, it would be.

[Bazooka Boo]

Well if the delay did complicate matters and cause further damage to his heart, what recourse is he after?

 

The NHS has kept him alive and increased his chances of survival by the use of stents in his blocked arteries.

 

There can be no better resolution than that, although he may wish to provide some constructive criticism regarding the length of time he feels it took to diagnose his condition.

 

Now, if he had died as a result of a delay, then a different kettle of fish all together, as it stands he should buy a lottery ticket and be grateful the NHS corrected his poor diet.

[craigten]

2 minutes ago, Bazooka Boo said:

Well if the delay did complicate matters and cause further damage to his heart, what recourse is he after?

 

The NHS has kept him alive and increased his chances of survival by the use of stents in his blocked arteries.

 

There can be no better resolution than that, although he may wish to provide some constructive criticism regarding the length of time he feels it took to diagnose his condition.

 

Now, if he had died as a result of a delay, then a different kettle of fish all together, as it stands he should buy a lottery ticket and be grateful the NHS corrected his poor diet.

Absolute garbage that is, absolute garbage. Nothing to do with diet whatsoever, people like you who make assumptions, I'm sick of you. He developed blood clots, not thickening of the arteries due to poor diet.
He may even want to leave constructive feedback. You know nothing of this. Moron.

Edited August 10, 2021 by craigten

[stu007]

Hi craigten

 

I understand you seem frustrated at what you are being asked by our Caggers but that does not give you the right to call our Caggers names and this is a polite warning.

 

Now to your issue

 

Yes you can access Medical Records but the issue you may have in obtaining those First Responders notes is where they were deployed from to attend to your friend as to which NHS Board/Trust to approach for these notes.

 

I would also advise having a wee chat with his own GP Surgery on this to see what advice they can give him on obtaining copies of these specific First Responders notes.

 

Couple of links on obtaining Medical Records:

 

How to access your health records - NHS

WWW.NHS.UK

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There are a number of different types of health record. Accessing them is free, and healthcare professionals have a legal requirement to allow you to...

 

NHS England » How do I get a copy of my health (medical) records?

WWW.ENGLAND.NHS.UK

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Health and high quality care for all, now and for future generations

 

Accessing Medical Records - Primary Care Support England

PCSE.ENGLAND.NHS.UK