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    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LoveTheDam v HSBC- **WON**


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I filed the mcol on 30.11.06 and recieved an acknowledment dated 1.12.06.

On the acknowledgement, DG sols have ticked the box which says ' I intend to defend all of this claim'

 

Is this normal ??

 

I panicked when i saw this as i was expecting an offer......

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hiya LTD,

 

yes this is entirely standard procedure. don't worry - other people are waiting around 28 days to receive offers so this will probably mean around 2 Jan in your case, although with xmas and new year I don't know if this will add to the delays. If you haven't already done it you need to send them a copy of your schedule of charges marked with your claim number.

 

the waiting is the hardest bit...but maybe check out a few other HSBC threads to see how other claims are proceeding. You are likely to find others on the same timescale as you although some seem to hear earlier than others. Similarly some are offered the full amount first time and others not.

 

Fingers crossed for you.

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doh, ive figured it out i think, the spreadhseet counts the days since offence which is now 9 days more than it was on 30.11.06 when i claimed.

 

however, so i send the bank todays interest rate ? or does it have to be exactly the same as it was oin the mcol claim ?

 

thanks again

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Yep, if you 'run' the spreadsheet at a later date it re-calculates due to the way the formulae work in excel - you can stop it, set it to manula re-calc and then save, then when you open it will freeze and not auto update

 

Steve.

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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thanks guys, ive found a few old printouts of the schedule of charges that i did on the date of claim.

So i will add the claim nuber to that and send it to DG Sols.

Is the anything else i need to include with this at this time ?

 

Thanks again

 

Love the dam

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Good luck!!

[CENTER][SIGPIC][/SIGPIC][/CENTER] [CENTER]My claim against HSBC for £4,957!! :rolleyes: [/CENTER] [CENTER]6th November - letter sent requesting refund[/CENTER] [CENTER]20th November - MCOL filed[/CENTER] [CENTER]23rd November - MCOL acknowledged[/CENTER] [CENTER]24th November - Breakdown faxed to Debs at DG![/CENTER] [CENTER]20th November - defence entered[/CENTER] [CENTER][SIZE=5][COLOR=red][B][I]FULL OFFER RECEIVED TODAY!! 21/12/06[/I][/B][/COLOR][/SIZE] :D[/CENTER]

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i've just read a couple of threads where dg has offered the claim but without the court costs - i think this may be because at this point - where you are now - you need to actually send a letter - pointing out that you have filed, here is your claim, and you look forward to hearing from them and you are enclosing your breakdown of charges - on the letter then: put a little summation:

charges xxxx.xx

plus 8% interest added to the claim: xxx.xx

plus court costs: xxx.xx

TOTAL: xxxx.xx

 

i'm thinking these other couple of cases may have just sent the breakdown and not put the court costs on.

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i agree, and as it is all along the way - they look anything to be sniffy about - it is common sense - but the court costs are part of the claim and as such, should be itemised on the letter to dg just to make everything crystal clear to them.

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One quick Q ?

 

I take it you don't claim 8% interest on the court cost element of the claim

 

(would be nice if we could)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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Sorry to intrude on your thread, but I filed my MCOL on exactly the same date which has been acknowledged and they say they are going to defend.

 

My question is concerning the schedule of charges - when do they ask for this?? It's been almost 2 weeks and I've heard nothing so far.

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hi everyone,

 

well to answer daisy first, i filed my claim on mcol on 30.11.06 and this was acknowledged a day later on 1.12.06.

I then recieved the acknowledgement in the post a day or 2 later and was then advised by all the wonderful people on this site to send d&g sold the schedule of charges.

 

so in your case i would send it in the post to them (as i did yesterday )

 

I didnt include a covering letter with mine, just the schedule with the cliam number at the top and i also included the court costs just to make it all crystal clear for them...

 

now back to the waiting game, im desparate for the money, i have a £750 bill which has to be paid b4 thechristmas so i want to avoid borrowing off friends if possible.....

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Well dont want to sound down beat but im a day in front of you and I aint confident we will get it before Xmas. Probably first two weeks in Jan after the 28 days are up. Buying a house so could really do with the cash to buy a settee so I aint on deck chairs for the next 6 months ha ha.

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Hi all,

 

Lovethedam is correct - send a copy of your swchedule of charges directly to DG (recored del obviously) also send two copies direct to the court if you filed using teh MCOL online system to be attached to your file

 

The letter to DG needs to a simple:-

I refer to the above claim against HSBC Bank plc. This is the court reference)

"Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act"

The letter to the court needs to be slightly different:-

 

case ref xxxx

name xxxx

date submitted xxx

 

"Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act.

The interest in addition to the amount in charges equates to a total amount of my claim, namely £ "your amount"

I respectfully request that the enclosed schedule be attached to the particulars of my claim"

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Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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Thanks for that Steve, however I didnt send a covering letter to DG Sols, just the schedule (although it did include the claim number and all costs

 

Surely they could work out the rest with that ??

 

also i didnt know i had to send anything further to the court so i will do that now.

 

Thanks again and good luck everyone

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I'm sure they will work it out, arn't solicitors supposed to be 'clever' ??

 

Although you'd be excused from thinking so with DG & Co :D

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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cheers steve,

 

ive just remembered i didnt sent the schedule by recorded delivery to dg sols, so u think i should send again recorded this time ?

 

ps

ive noticed your 28 dyas are up tomorrow..

are you excited or had any offers yet ?

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she is apparently out of the office until friday just talk to whomever - you could ask for alan somebody - see babs thread - and no it won't be easy to get through - but you might get lucky. try mid morning or mid afternoon - i think it is better than early or lunch or later.

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i just got through to the lovely debbie d'aubney!!!

she does exist!

I asked if she had recieved my schedule of charges and she said her colleagues may have it, she would check and call back if not recieved, otherwise if i dont hear from here that means she has recieved it.

 

ive not had a call yet but i think i will double check later......

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