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Abi82
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Not sure if i am in the right place.....so apologies if i am wrong. Is anyone able to help with a query?

 

I bought an item, they sent wrong one. When questioned they were rude then when evidence produced....so nice.

 

I was given 2 options, original order or keep one sent and they will part refund. Now they saying they will send a pre paid label and to drop off for hermes collection.

 

1 i have no printer

2 there is no way item will go back in packaging as it was squeezed in. They are yet to reply to my reply, just wondered if anyone knew my rights as it was their mistake, oh and arrived a day late 🙈

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Ask a friend or neighbour to print the label for you?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well its the only way you'll get your moneyback, at least they are paying for its return.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Its a partial refund if i keep one sent. It will not go back in packaging it came in without damage. 

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then put it in another box...

you return the one sent to you for a full refund.

 

why can't you do that?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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3 hours ago, Abi82 said:

Now they saying they will send a pre paid label and to drop off for hermes collection.

so print that out...away you go?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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