Jump to content


  • Tweets

  • Posts

    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

German Car Shop , Leicester - sold unroadworthy car - won't take it back


Recommended Posts

Bankfodder has just informed me he is aware but wont be able to look at this until October if you wish to hold on.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes by all means have a go at drafting the letter and it will assist you in the process..but do not send it

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 2 weeks later...

I know you helping other people  and advising them  . 

I m happy to wait till end of this month , just want to  make sure letter of claim will get check  like I was informed ? I just dont want to  get forgotten .

 I need to get going with my case and get it sorted  out . 

Thank you 

 

 

Link to post
Share on other sites

  • 3 weeks later...

Hi 

 

I have been waiting all october as advised.

 I understand you dealing with other cases.

But 4 weeks gone now  , today is last day of october ,  I posted  draft of letter of claim  but no response or any advice or interest.

I tried to be patient but right now it looks like nobody really wants to help me .

I m about  to take legal action against car dealer as its been going on too long now.

I was hoping to get some help and advice here.

This forum is a brilliant  place to help people  but looks like not for me for some unknown  for me reason. 

Have I done smth wrong ? 

Link to post
Share on other sites

you need to spell check you loc as there are mistakes and duplicate words.

 

its also a bit long and waffles.

 

its also 14 days not 7

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

i would shorten it to a bullet point list of faults that you are raising the letter of claim for.

 

you need, without the waffle, to CLEARLY focus upon why you are issuing the LOC, as it stands there is far too much other twaddle for the recipient to work out why you are sending it.

 

you've been here 3 mts now, that is well time enough to do your your own self help and look at almost 100 like threads already, and i see andyorch already pointed you them earlier...regarding how a letter of claim should be formatted done by others.

 

 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I'm going to say right now that in addition to helping other people, we are also dealing with our own issues in our own lives.

You come here for free help and you get on our terms.

For the record I'm gonna point out that I bent over backwards to help you and to try to rescue you from the mess that you put yourself in – and we had a very good case and we were on the verge of sending out a letter of claim and then issuing proceedings – and it was you who went ahead and agreed to accept £300 in full and final settlement of the entire claim which I understand may well have been worth over £4000.

You actually make promises to me that you would cave in and you would stand your ground in the face of aggression from the dealers, but in breach of that promise you simply went ahead and made your own private deal and basically sold your rights for bonbons.

Since then you have come back to me and said that you have changed your mind and you realise that you made a mistake and did you have a chance of recovering all of the money.

I have told you that there is a slim chance that you will have to wait. You are waiting longer than I suggested and once again there are all sorts of reasons for this. We have our families and we have our lives and we have our own difficulties but you only seem to think about yourself.

You sent me an email a couple of days ago which was extremely unpleasant and aggressive.

I have to say that if you had used the same style of aggression and assertiveness towards the dealers who basically have ripped you off, and then to who you sold yourself for £300, you would not be in this position.

By now we would have probably been in a situation where the very least they would have been a mediation – and maybe even a judgement in your favour.
But you sold it all for £300.

I'm happy to look back at this again that first of all I think you had better comment on what I've just written and secondly I think you need to understand that it's an extremely slim chance – partly because the company you are dealing with seem to be so aggressive that I'm not sure whether you will be able to stand up to them when things get tough.

A slim chance of success means that you will have to lay out some money to bring the court proceedings and that you could find yourself in a position where you lose the court proceedings and that means that you are left with your wreck of a vehicle and also the loss of your expenses.

If you happen to succeed then you will have a judgement in your hands but of course as I've always said, the next problem is to enforce the judgement.
If you are able to enforce the judgement then you will be left with the wreck of your car, a judgement in your hand, and expenses of the claim and also of the enforcement which you will not be able to get back.

Link to post
Share on other sites

Yes I sold myself for 300£ which I used to pay for a  brake repairs . Its done , cant turn the time back , no point thinking - If only...

I m not the first one and the last on this forum.  Recently there was a person on forum who also accepted some sort settlement but that didnt cross out the chance for winning.

You mention before we can overcome that I accept deal  .

I do believe I can win in court .

Regarding enforcing jugdment , even If I won my claim before accepting deal I could still have problems enforcing the  jugdment as you mention in earlier posts the company seems to be very slippery plus I could face losing expenses of claim. 

And I m able to stand against car dealer this time even if you think diffrently.

 

I sent you emails and last thing on my mind wanting sound agressive and unpleasant. But you said you will back to me beggining of september and we will send letter of claim. And it didnt happened. I understand you have your own private life plus helping others on this forum but you could informed that you will be unavaible for longer or you changed your mind. Please try put yourself in my position.

You sound like you lost interest in my case and I dont want bugging you . I do appreciate all help I got from you when I was dealing with car dealer and I m thankfull for that.

 

 

 

 

Link to post
Share on other sites

The courts in England expect claimants to abide by the Pre-Action Protocol.  The Letter of Claim is part of this.  If you don't send the letter it's likely you'll be hammered by way of costs and/or interest later on.

 

Please follow what dx and Andyorch have suggested and post up a draft of a revised, shorter Letter of Claim.

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Work calls at the moment but I promise to have a look late on this evening.

 

It's part of my day job to correct documents in English so no problem!

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

I've just about corrected the English and split it up into paragraphs but will finish late this evening when I have more time.  Before then could you please make a clear list of exactly what you want to claim from them, for example:

 

   Repairs already carried out £2000

   Repair work needed to bring the car into a roadworthy condition £3000

   Cost of inspection £90

   Cost of MOT £30

   TOTAL £5120

 

I've just invented these figures, it's just an example, I know the sum is not £5120!  However, a clear list would be useful.

Edited by FTMDave
Potential libel (my fault)
  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Thank you . ( Car is roadworthy condition now  as brakes have been replaced but may go down to metal very soon if I dont replace calliper 202 £ plus vat , which I include that in Repairs needed) .

 

Repairs already carried out - 327 £ 

Repairs needed - 2137 £

Cost of inspections - 114 £

Cost of MOT - 35 £

Cost of oil and filter not provided by car dealer - 55 £

Total - 2667 £

Link to post
Share on other sites

OK, I have

- corrected the English

- split into paragraphs

- changed “I am giving you 14 days to respond” to “I am giving you 14 days to pay” (you don't want more aggressive responses from them, you want your money)

- added the list of what you are claiming at the end

- added after “£2667”, the words “less your £330 partial payment” (if this is wrong then cut it out and redo the mathematics).

 

Watch out that in your letter you ask for £2783 and in your list the amount is £2667. You need to make the amounts the same.

 

However, I think your letter is far too long. Not that that will harm you, there is simply no need. I have therefore prepared a shorter version. Even my shorter version is too long.

 

If you mention the £330 you accepted I think you should add the ridiculous intimidatory deadline you were given.

 

I have written LoCs, PoCs and taken people to county court – and won. But a long time ago! I suggest you wait all of tomorrow in case more experienced Site Team colleagues suggest changes. After all this delay 24 hours will change nothing. Then send your letter off on Wednesday. Make sure you get a free Certificate of Posting from the post office.

 

LOCb.pdf LOCa.pdf

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Look what I've found!  Note the address the criminals were operating from:

 

https://www.tradingstandards.uk/news-policy/news-room/2017/leicester-men-sentenced-for-selling-dangerous-vehicles

 

This is from the Trading Standards site.  Therefore I suggest you add a bit to your sentence about trading standards:

 

I shall be referring this matter to the Leicestershire trading standards authorities and I am sure that they will be prepared to take the necessary action.  I'm also sure your mates Paul and Jignesh will be happy to describe to you what life in the nick is like.  I am claiming -

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Thank you so much .  I appreciate highly your help .

So I should take of 330 £( what he gave me )  from total  , right ? 

I will wait for tomorrow and post it like advised.

All correspondence with them was by email so I will send it via email like before , if thats ok  ? .

 

Edited by FTMDave
Potential libel (my fault)
Link to post
Share on other sites

Absolutely shocking thread dont know whether to laugh or cry.  Im just going to make a few points and then you can make your own decision.

 

 

 

She purchased a vehicle. (It was her boyfriend she came with not somebody who she payed £70 to). He's actually a mechanic who works on his own cars, A very nice guy. He inspected the car thoroughly before they decided to buy it.

 

She contacted us a few days later stating that her friend told her she has paid to much money for the car and she wants some money back or a refund. (She stated  a trade price) and couldnt understand recommended retail price is more than the trade price. She became aggressive when we tried to explain that we are a business so we buy at trade and sell at retail. She just couldnt comprehend it.

 

She soon claimed there was an issue with the car. As we would with any customer, we requested an inspection to ensure there is a fault (this is because we inspect our vehicles before they leave and what she was claiming just didnt add up). 

 

She wanted to have it done at a friends garage. She wouldnt allow an inspection anywhere else. We proposed we would bring it back and mot the vehicle, she refused.  We then booked it into an independant garage local to her to make it easier which she agreed to, then She missed the appointement and refused to take it anywhere but this particular garage. we went back and forth like this a few times. As you can imagine... alarm bells were ringing. 

 

She has not been threatened in any way. Its quite the opposite. I dont believe she is in the correct mental state, neither does her boyfriend. Shes aggressive, potentially bi-pola. She changes her mind every 5 minutes to the extent her own boyfriend rang us stating he cant stand her anymore. Nothing she says or does makes sense. He pleaded with us to offer some kind of gesture so she would stop. We did offer a gesture in full and final settlement, she agreed (with evidence). She was happy and we ended the matter. Within a day she had completely changed and she was asking for more money again (for the same thing). She threatened a bad review if we dont pay her more money.  

 

We requested evidence in writing various times. She wouldnt send it. Eventually she sent a report but she wouldnt allow us to obtain our own or independant inspection. Besides offering to collect the car for free. She claimed the car was illegal to drive and that she needs to recover the vehicle to her garage but in her report the mileage was signficiantly higher than when she first told us she doesnt drive the car.  High enough to know that the vehicle was being driven on a daily basis. She then sent us more paperwork from the same garage which showed more mileage incurred on the car. The entire time time she claimed the car was offroad and unable to be driven. 

 

She was quoting a ridicilous and inflated amount for work which didnt make any sense either. I sent her screenshots from euro car parts without trade discount and they were alot cheaper then the price she was asking for.

 

I would also like to add. We are not and have nothing to do with the previous tenants jignesh and paul.

 

They were previous tenants of this rented car pitch and you can confirm this by checking our company details on companies house. 

 

We have been selling cars for a long time and have plenty of happy customers. 

 

Unfortunately, especially with used cars, faults can occur and we always do our best to resolve them for our customers. We are an established business and customer satisfaction means alot to us. Normally when you offer a customer a resolution to their problem, they are happy to accept, unfortunately this wasnt the case with this customer. We have taken a copy of this thread due to the conflicting information she has provided compared to her e mails she originally sent to us.  If she wishes to take this further, our solicitors will be ready. 

 

Kind regards.

 

German car shop.

 

 

 

 

 

 

  • Sad 1
Link to post
Share on other sites

Cyrylbea,

 

so send the shorter LoC above.  You can add the bit about prison if you want, it's not really important as the dealer is monitoring the thread and knows what is being discussed.  You do need to recognise they have paid £330 and that is in the letter.  Yes, you can e-mail.

 

You need to sort out why the claim comes to £2783 and then later to £2667 before you send it..

 

Where you mention that you accepted £330 you need to add the deadline they gave you to accept or not.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

The claim is actually 2667£ not 2783 £ , it was my mistake . As there was so many expenses  to add up. I sorted it out.

 

Ofcourse I will add that deadline bit.

 

Thanks

Edited by Cyrylbea
Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...