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appliance world- bosch washing machine playing up


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hello guys, im getting bit frustrated! bought a very expensive bosch washer/dryer a year and 4 months ago, and the lock mechanism has failed. luckily enough, id registered it for the 2 year warranty so the repair, after waiting 8 days for the part to be delivered , was free. but i was fuming to be without a washing machine full stop. Anyway, there machine is now displaying a fault code again, the same fault code, and again ive booked an engineer visit. After it failed the first time, i contacted appliance world (as i was so angry) and he just told me to use the warranty.  Im not that interested in the machine now, it looks like its going to be an ongoing problem, and yes ok it is under a 2 year warranty but its the 2nd time its failed in quick succession.

 

After having paid so much money i expected more from the machine. when i complained to bosch initially they said that out of the thousands of machines they produce, one or 2 are bound to play up. Im just not happy. What would you do?

 

 

 

hello guys,

im getting bit frustrated!

 

bought a very expensive bosch washer/dryer a year and 4 months ago, and the lock mechanism has failed.

luckily enough, id registered it for the 2 year warranty so the repair, after waiting 8 days for the part to be delivered , was free. but i was fuming to be without a washing machine full stop.

 

the machine is now displaying a fault code again, the same fault code, and again ive booked an engineer visit.

After it failed the first time, i contacted appliance world (as i was so angry) and he just told me to use the warranty.

 

 Im not that interested in the machine now, it looks like its going to be an ongoing problem, and yes ok it is under a 2 year warranty but its the 2nd time its failed in quick succession.

 

After having paid so much money i expected more from the machine.

when i complained to bosch initially they said that out of the thousands of machines they produce, one or 2 are bound to play up. Im just not happy.

 

What would you do?

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