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    • Just to clear it up, sorry I don't make sense sometimes. I have paid £4000 £1200 of that was suppose to clear the £1200 debt.   Meaning I have sent a extra £2800 on top of my normal mainternance money.   Thank you
    • Try CPR 31.15 Possibly but a party is not compelled to disclose any documents pre allocation
    • Hi, I shown my key worker a letter that was sent to me saying that I owe £1200, she setup a standing order around 2021, this was to pay back money I owed, with my mental health status I have had complex issues to deal with and I just simply forgot about this standing order so it has been running for about 3.5 years acording to my key worker, anyway I'm not worried about the money that was sent that I call a overpayment, it went towards supporting my child's household so I am just happy with that, I am a little sad that I am being told I still owe this £1200, I have sent bank statements over 3 years worth but they have not taken away this £1200 bill and still say I owe it   Thank you
    • She did try contacting EON in the early days of the debt but they refused to speak to her because she could not pass the security checks. She didn't know the answers on an account she hadn't opened?   I also saw this article recently which could be what has happended here: Debt collection agencies in the UK are using fair means or foul to link people to an address where an unpaid debt has been run up, sometimes years after they have moved out The Guardian Anna Tims Mon 22 Apr 2024 The letter from the debt collection agency arrived out of the blue, and it was intimidating. It informed Joshua Simpson* that he owed £2,212 to Octopus Energy, and accused him of ignoring previous requests to settle the bill. If he did not stump up within 14 days, he was told, further action would be taken to recover the money. Simpson checked his Octopus account – it was in credit. Then he noticed the address where the debt had been accrued between 2022 and 2023. It was his childhood home – which his family had sold 18 years previously. "Since I was only 16 when we left the property, I was astonished that they'd linked my name [to it]," he says. "The debt collection agency insisted I provide a tenancy agreement to prove how long I've lived at my current address. I couldn't, since we bought our home. "They are now actively pursuing me for this debt, causing me a huge amount of stress. We are about to remortgage, and if this debt prevents us switching to a better deal, we will face real financial hardship." Simpson had been sucked into the shadowy world of "identity tracing", whereby investigators recruited by creditors seek to locate individuals who have moved home without paying their bills. It is an unregulated sector where anyone can set up as an agent in a back room without a licence, or scrutiny, and use fair means or foul to identify debtors. Reputable companies join a trade association that operates a code of practice, but membership is not mandatory, and mistakes are common. Last year, a teenage boy was chased for a debt of more than £900 by debt collectors acting for the energy company Ovo. A "trace agent" had somehow linked him to the debt because his parents had previously rented the property in question. An investigation by the Observer established that the debt had been run up by a subsequent tenant. The consequences of mistaken identity can be catastrophic. Individuals who are erroneously linked to a debt face, at worst, court action, bailiffs and a ruined credit rating. At best, they can endure weeks of stress and paperwork in order to prove they are not the debtor. It is estimated that 20m identity traces are made in the UK every year, many on behalf of companies that are owed money. Personal data is often obtained from credit reference agencies, which record applications for credit, and details are supposed to be verified with several different sources before being used for debt enforcement. In practice, however, this does not always happen. Simpson's details had been passed along a chain of intermediaries before the demand was issued. Octopus had given the unpaid account to a debt collection agent, which had contracted a tracing service, GBG, to find the debtor................ Full Article: https://www.theguardian.com/money/2023/oct/04/a-cry-for-help-energy-providers-play-the-villain-in-dramas-to-chill-the-blood ..............The Financial Ombudsman Service, which investigates complaints about financial firms, states that debt collection agents have to produce convincing evidence to link an individual to a debt, rather than rely on names, addresses and birth dates. According to the trade association, the Institute of Professional Investigators, an unknown number of investigators and trace agents are operating below the radar. Many more are merely inept, as data protection compliance training is not mandatory. "We have been campaigning for many, many years to try to get all private investigators regulated," says secretary general Glyn Evans.
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Car finance, dealer


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Hi I'll keep it brief.

 

I've just taken out hp car finance. I can afford the monthly payments, it was confirmed the dealer was paid on Monday.

I thought it'd be easy to go and collect the car but due to my hours the 10 hour all inclusive trip and trying to fit it in (as I do 12 hour shifts and on my days off have my daughter. It's literally due to the current pattern. Normally it's pretty good)

 

The dealer however is refusing to deliver without me taking the jaunt to see it. It has warranty, I've had a comprehensive video also. It seems the area manager has an issue with it.

 

I know during lockdown and before many dealerships have no issue with people ordering with travelling the distance to see it.

 

Can I ask.

Am I able to withdrawal completely from the finance and the car purchase?

 

Or can I tell the dealer look the car has been paid therefore I require it to be delivered?

 

 

 

 

 

 

 

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What date did you sign the agreement?

And why have you purchased a car 5hrs away...

And no the dealer is not obliged to deliver.

 

Dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sunday it was signed. As we know with cars just because ones round the corner doesn't mean it's a great deal. Normally it'd not be an issue getting. Just my hours currently.

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You can cancel the finance agreement within 14 days

read the agreement s right to cancel box/section

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as this was an online purchase? you have 14 days to cancel too.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

If you have a look around at the used car problems that we have on this website, most of them have at least one element – paid by cash or paid by bank transfer, cheap car, bought a substantial distance away.

We don't how much your car is, but to require a 10 hour return journey is really quite excessive. And I gather that you haven't even seen it.

Although to a great extent you are protected by the fact that you have bought it on finance, even dealing with the finance company under the consumer credit act can be problematic because we are finding that mostly they are extremely uncooperative to the point of being obstructive.

Here's just one example where there is a finance agreement in place 

and here is another

 

 

And there are many more cases where people have bought cars at ridiculous distances from their home.

You say that just because it's close to you doesn't mean it's a good deal. Does that mean to say that because it's five hours away from you, it must be a good deal – and you haven't even seen it?

Have you factored in what you are going to do if you have some problem in the next two or three or four months – or within the next 12 months and you have to return it to the dealer to be repaired and then go back home while you wait for the repair to be carried out and then to go back down again and collect it and bring it back home.

I have to say that I'm a bit impressed the dealer actually wants you to see the thing before you collect it. Most dodgy dealers wouldn't so that's one good point in their favour but still you are taking a huge risk.
I don't know what difference you think a warranty makes. A warranty simply serves to distract you from your statutory rights and give you the impression that you have got some protection which you wouldn't have otherwise.
Warranties are by and large a con trick intended to give the impression to some naïve purchaser that they are getting some extra protection or some extra value as part of the purchase.

Wait and see what happens if you have to enforce the warranty. Ha ha.

The best thing you could possibly do is exercise your rights under the cooling off period and cancel. Buy something closer to home.

If you don't, then the chances are that you will be back here again in a few months asking for help because the car is defective and you are having difficulty getting it sorted out.

Already you seem to be having some kind of dispute about the difficulty of going to collect it. And it hasn't even gone wrong yet.

My site team colleague above is absolutely correct, unless it is written into the contract the car does not have to be delivered to you. You have to collect it.

Don't you see the warning signs already?

 

 

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Hi bankfodder. Over the course of my Nightshift I've come to same conclusion as you've pointed out. An email has already been sent to the dealer saying I won't be purchasing the vehicle. 

 

Obviously when the world wakes up I'll sort the finance company out etc

Edited by Sabash167
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Watch out for pressure now when the dealer attempts to recover the purchase by offering to deliver the vehicle.

Stand your ground – but also appreciate that this problem has been caused by you

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Spoke to the finance company first who advised talk to the dealer to start the unwind process. Spoke to the dealer and They were great..didn't even ask about delivering it. Said they would get the ball rolling. So it's all being reversed 

 

I'll call both parties Monday to check this has all been done. Just updating the thread.

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Thanks for the update. I'm glad it seems to be going so smoothly. Still – just to be cautious, confirm all telephone calls in writing. Make a note what was agreed and send it to them by email. Send a copy to the finance company. If you write anything to the finance company then copy it to the dealer.
This is all good practice and makes sure that you are covered if suddenly something goes wrong

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