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    • I just got the same response from Hermes below. What would you advise I do next?    "I am sorry you have had to contact us regarding the delivery of your parcel.    I have looked into your concerns and understand that as as you selected the maximum compensation level of £300 Hermes cannot exceed this amount as per your contract.   So that we can process this as quickly as possible for you, we kindly request that you send us some details:   - your bank sort code - your bank account number (the short one, not the long card number) - your name as it appears on your bank card   Once we have received the above information, we will send you a further email once the payment has been processed. This can take up to 5 working days to reach you   Please accept my apologies for the frustration this has caused you.       If you require any further assistance, please don’t hesitate to contact us."  
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If nether of them are happy then they should not have got themselves into the situation in the first place.   As always I finish my comments by saying I am not a legal professional just a guy that got into to trouble in 2006 and learned a lot of this stuff along the way.   I welcome any comments from other CAGers, particularly if they spot any mistakes.
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PRA Settlement - old MNBA Card debt around 3 years old


NicMafia
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Hi new to the board,

I have an old MNBA debt around 3 years old, PRA group have purchased it and time to to they send these offers for my account to be closed, my concern is they are trying  to make me admit debt and it doesn't state it will be full and final settlement just that the account will be closed, will they sell it on for the remainder, the discount is 65%? 

 

heres the wording:

 

65.00% discount on your account
There is the option of 65.00% discount available if it would help you manage your account:
Please note this offer will expire on Monday 22nd June 2021
Use your discount in 3 easy steps:
  • Log in online using your name, date of birth and postcode (or reference number & password from a PRA letter)
  • Select your MBNA Limited account and click 'make a one-off payment'
  • Enter £*** and pay by debit card
We will do the rest and send you a letter to confirm your account is closed.
If appropriate, your credit file will be updated to show you have made a payment. However, paying this amount will not look as positive on your credit file as paying off your balance in full would. There are other options too, so get in touch to discuss what else you can do.

 

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Are you currently making payments to PRA or not paid anything since the debt was sold to them ?

How much is the current debt ?

 

Andy

We could do with some help from you.

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Posted (edited)

No i havent made any payments to them. Mbna quickly sold on the debt to pra, within 6 months of default. Debt is close to 7k.

 

Thanks for response..

Edited by NicMafia
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How long since last payment. I know u said about 3 yrs and it was sold within 6 months 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Ok and when did you take card out. 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Well they can word a offer  how they like. Yes it does not say it will be wipped and not sold and chased by someone else. 

I was wondering on reason if the discount eg its old and paperwork a issue 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Posted (edited)

Its not an old debt, they state they will close my account but that will not stop em selling it on will it.

 

Now if i query it this will restart the SB clock, so im hesitant.

Edited by NicMafia
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Reading the last paragraph above it implies your credit file will be marked as satisfied...which would indicate that they may write the rest off.

If you were to accept their offer...and the debt is quite considerable...its important that you seek clarity from them before accepting their offer and in writing.....you would be prepared to consider the offer on provision that they confirm the balance is written off.

 

Although the time offered close.....the actual date is Tues not Monday 22nd June

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

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You need any confirmation in writing as well dont just accept there word. 

I could tell you l won the lottery but when l only got 4 numbers. 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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No it does not restart it just continues it until the 6 yr date.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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No...you have not acknowledged the debt...simply responding to their offer...that's not an acknowledgment. Once you have a written conformation that the debt will be closed and balance wrote off...its irrelevant then if you acknowledge or your deal affects the limitations date.

 

 

 

.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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Nope dont do anything on the phone email them 

 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thanks Andy and Godmother.

 

So if i email and state i have received your offer of 65% discount, i am prepared to consider the offer if the offer is full and final settlement and the full balance is written off. Please can you confirm via letter.

 

This will not restart the SB clock?

 

Also if they email back and state its full and final is that good enough proof or does it have to be a letter?

 

 

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No it will not restart and email is as good as letter IMO. 

  • Thanks 1

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • dx100uk changed the title to PRA Settlement - old MNBA Card debt around 3 years old

who says the debt is even enforceable?

might be why they are offering such a large discount so they get something out of you before you wise up and send a CCA request.

 

with no enforceable CCA nothing needs paying at all.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I did say about that in a earlier post but the OP was more interested in the wording of the offer than anything else

Yes it can be unenforceable how did you apply 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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guaranteed due to age of 2016 being enforceable is not strictly true, we win most MBNA claims even on recent cards.

 

what pricked my ears was the debt is close to £7k .. PRA are at the best of times wolves and i simply cant see them giving away +£3.5k when for £25 they could raise a court claim and win hands down if the correct paperwork existed.

 

for the sake of £1 i'd do that and await the next offer...rather that take an offer that could end up with you paying almost £7k cause they will sell it on i bet or scam you by using a differing trading name after you've reset the SB clock.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Also where the proper checks on affordability done. I know this is a more  recent thing but still needs thinking about 

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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hmmm, if i CCA will that reset SB clock if they provide me with paperwork?

 

i thought if i get f/f settlement in writing the remaining balance will be written off so how will they reset the SB clock, like Godmother and Andy stated

 

at the time of the application? no i was accepted based on credit rating.

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