Hi Prema,  So sorry that you're going through this scam. The person you are dealing with at Motor Complaint is a guy named Alex Brodie.    As BankFodder as already stated, this "company" is not an independent company, but is rather an organised setup ran by a syndicate of very dodgy people.    When dealing with BMF, please also state to them that the garage has had the car on previous occasions in an attempt to repair the issues, and has now confirmed your decision to re
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