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Shelter Pie Vrs GE Captial

shelter pie

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Im at the court stage with this claim now.


Its only about £320 but this lot made me mad.


Back last year I wanted to change my payment date from 7th of each month to the 20th.


They said I had to pay an interim interest adjustment payment of £360.


Id never had that happent ome withmy old mortage company!!


Anyway I explainI couldnt afford topay that so they agreeed to split it over three months at £120.


Anyway, they failed to set up the direct debit to talke the extra amount for the first two months even though I was on the phone to them all the time.


So for the five months that the amount eventually was outstanding they charged me £40, total £200. Then because they had to take two seperate DD they charge an extra £20 for the additional DD.


So dispite us paying it all off - they have added these charges ot the term of our mortgage, and now charge us an extra £1.78 per month. Thats is not a problem, but on our mortgage statement the call that small amount arrears!!!!


I hate this company Im glad we are moving from them in Janaury!!!

:-x Kennsignton Mortage Company

:-x GE Captial

:-x Welcome Car Finance

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Guest ian cognito

Go for it, these charges wind me up to start with but when they have you paying for their mistakes.......!!!!!

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  • 3 weeks later...

Hi Shelter Pie,


Hope you had a good christmas. If you are taking on your mortgage company, keep an eye out for the old early redemption penalty.....


There's a few folk that have successfully reclaimed this but they can make life a bit awkward.


If you want to go down the 'get lost and clear off you miserable mortgage company' route then give us a shout....

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