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Amazon claiming they did not receive item ?


craigten
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Hi all.

 

Just preparing my DSAR to Amazon: Checked the ICO website for the correct address and seen these: Please can I ask for a heads up to which one to use, I am thinking Amazon Services Limited?


Amazon Capital Services (UK) Ltd.
Amazon Data Services UK Limited
Amazon Development Centre (London) Limited
Amazon Digital UK Limited
Amazon Filters Limited
Amazon House Properties Limited
Amazon Management Services Limited
AMAZON MEDICAL LIMITED
Amazon Office Management Limited
Amazon Payments Uk Limited
AMAZON PUBLIC RELATIONS LIMITED
Amazon Rainwater Systems Limited
Amazon Services Limited
Amazon UK Services Ltd

 

Also, being as I am sure the reply from my first DSAR (where they said it had been sent to the wrong address) will turn up here at home soon, should I make this clear that this is my second DSAR?

Edited by craigten
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Probably the last one is best although under the cascading rules, if any entity in the entire group receives an SAR for you than they are obliged to pass it through the entire group

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so you've moved since ordering these items?
 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then why do you need one.......

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no go read the SAR link and all it's posts

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ah....

 

if you have moved since taking out 'whatever' you are sending the SAR for

you should include a list of your addresses from the time of taking out the 'whatever'

 

and if you have moved

its worth including a copy of your current CTAX bill

to prove who and where you are now.

 

Ooops!

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hehe so almost a month of us asking and its in the help section after you log in.

just checked and it is there

log in 1st to your amazon account

then comeback here and click the link below 

 

Privacy Central (amazon.co.uk)

 

request all your data

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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why can't you log in ?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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On 13/06/2020 at 01:07, dx100uk said:

IMHO I would send our SAR not their limited offer..

 

dx

 

As you pointed out on Page 1 of this thread, their way is a limited offer. 
You say that your data was there? This wouldn't have internal emails, memos, etc.

I can't log in as I am no longer a member.

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Well lets see...

you wont get internal emails or memos anyway that are not your pers data

 

why not reply asking for the membership to be rectivated??

or do it yourself?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I have asked many times.

Ultimately, I have no choice but to send an DSAR, which I have done, twice.

Result; they have not sent it.

I’m no expert but I think you’ll agree that they do not need my email address in order to process a DSAR.

 

Hi, here are the email (mine in bold):

 

Hello,

We have closed your Amazon.co.uk accounts. We took this action because you have consistently asked us to issue refunds or replacements for a large number of your orders. While we expect the occasional problem with an order, we cannot continue to issue refunds or replacements to you at this rate.

If you had open orders on this account, those orders were cancelled when we closed the account.

 

Any digital content that you purchased with this account is still available to you. To access the content, click the “Manage Your Content and Devices” link on the Your Orders menu on Amazon.co.uk.

 

If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.

Sincerely,

Account Specialist
Amazon.co.uk
www.amazon.co.uk

 

Hello.

I would like to appeal this decision.

Please provide details of what I need to do.

Thank you,

 

Hello,

As we informed you earlier, we have closed this account. We took this action because you consistently asked us to issue refunds for a large number of your orders. While we expect the occasional problem with an order, we cannot continue to issue refunds or replacements to you at this rate.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

Any digital content that you purchased with this account is still available to you. To access the content, click the “Manage Your Content and Devices” link on the Your Orders menu on Amazon.co.uk.

Sincerely,

Account Specialist
Amazon.co.uk
www.amazon.co.uk

 

Hello.

I asked you how to appeal, as your email offered.. Please provide details of how to do this.

All the best

 

I think the thing that frustrates me is a while ago, when I received some 'warning' emails, I always replied to ask them to state exactly what I had done wrong, which items they mean, etc but they never did.

 

Yes, I did return a lot of items, but boy do I buy a lot too.

In 2020.....I don't know for sure but over 20?

Gosh I bought some stuff, too though.

Not small things either.

Hope this makes it clearer.

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ok so can you not access the link i sent.?

i just got all my SAR stuff from the link in a PDF after logging in.

 

they appear to be restricting you from buying etc, but also appear to be indicating, by sending you the same link i just used, that you can get the SAR info via their online portal,  they aren't after an email address to comply with your previous letters of SAR.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

No, the link  is asking me to log in, I cannot do that as I’ve been banned from Amazon.

 

I’ve been advised on here not to go via their portal and go the route we know that works. I.E. the DSAR.

 

in the past, internal memos and emails were included in a DSAR, has something changed?

 

Also, are they messing around by asking for my email address?

Edited by craigten
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Going around in pointless craigten crap that all your threads eventually seem suffer from....

 

amazon state they cannot id you for the purpose of your manual sar requests because the info you sent does not show on their system.

so reply via email as i said earlier..

 

give them your log in email you used upon amazon sign up, then also ask them to reactivate your account at whatever level for you to use their online sar.

 

There is no diff between an sar and a dsar ....samething.

I've just got all my comms with traders when i had returned stuff and some are 5yrs old..so why you think you need to dsar as they withhold stuff as compared to an online sar puzzles me

 

Dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Listen mate, it was you who told me not to go through with Amazon’s own route for data, I simply followed your advice and now face difficulties.

Now you get frustrated because your new proposed route of using Amazon’s own route doesn’t work for me as I log in.

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  • dx100uk changed the title to Amazon claiming they did not receive item ?

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