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    • See if this is in order please. I photo of the chimney and Hale Surveys remaining.   Bundle 24 JanM.pdf
    • Any help would be appriciated.  I've sent this over to them via text to Amir who I been dealing with from Beaver Cars in Hounslow - I do not have an email for them.    Amir Beavers Cars 61 – 67 Salisbury Road Hounslow Middlesex TW4 7NW Dear Sir/Madam Ref: LY07JWN On 09/01/2022 I purchased, and took delivery of, the above vehicle an Audi A4 Avant 2007 from you. On 22/01/2022 I discovered that it was not of satisfactory quality: the turbo cut out and car would not go over 40 mph, even after restarting. The Consumer Rights Act 2015 requires dealers to supply goods that are fit for purpose, as described and of satisfactory quality. However, the vehicle is clearly not roadworthy. You are therefore in breach of contract. I am legally entitled to reject the vehicle and to be reimbursed the original purchase of £3200. I look forward to receiving your cheque or banks transfer refund to my account: Sergejs Makarovs – Account Number: XXXXXXXX Sort-code: XXXXXX the total sum of £3200 within 14 days. If you fail to reimburse me, I shall have no alternative but to issue a claim against you in the county court for recovery of the money without further reference to you. Yours faithfully     If they refuse to refund me, what would be my next steps? Thank you
    • Hi all,  A good friend of mine recently had a similar issue and this is my first car. I've had a consistent barrage of problems.  I purchased a vehicle from Beavers Cars Dealership - From Auto Trader.  This is a draft I've written: Dear Beavers Cars, I'm writing to you about the Audi A4 (2007) I bought from you for £3200 on Sunday January 09 2022. The vehicle had prior faults before purchasing the car, during the test drive the Engine Light came on. This being my first car as I've recently only passed my driving test, Amir who dealt with me re-assured me that this fault is nothing serious. I phoned a friend who advised me that this is a major fault and that needs to be looked at. Amir took me to a local garage 1 minute from the Offices and had a mechanic he knew inspect this fault. The mechanic advised that the throttle flaps are shown as an error code on his machine and need to be cleaned, he took the throttle flap device off to clean it, the fault still persisted, he replaced the entire unit which then cleared the fault. I spent roughly 3 hours in the garage trying to resolve the fault error codes. I then was shown that these codes were cleared and that its all now in good condition and working. I only test drove this vehicle at maximum of 40mphs and as it was central London taking it on the motorway was a long way away. I paid a £200 deposit initially on Saturday the 8th January 2022 and went to London on 9th January 2022 to check this car. Once everything was sorted at the time, I was convinced by a sales pitch of Amir that this car is road safe and I'm able to drive it back to Brighton with no issues. I paid the remaining £3000. Upon leaving to the motorway, the engine was struggling and it was making a very seriously bad noise, the turbo was not picking up properly and it really felt like there may be something seriously wrong with the car, when I would pull up to round abouts the car revs would flicker and the car would shake. I then had it serviced and got a Carbon Clean on the engine and everything seems to be in order, it started to drive a little better, but I barely ever gone over 40mph. I wanted to speak with Amir to discuss this and tried calling on the 20th January 2022, knowing I still have my rights under the Consumer Act 2015, but wanted to address the issues and find a solution. I was unable to get hold of him. The third time I went onto the motorway on 22/01/2022 after going around 65mph the Revs just went to 5 and my car started to slow down, I was not able to push more than 35mph in a 70mph, which almost caused a collision. I luckily was only 20 minutes away from home and was able to come off the Motorway and get home safely. During some of the inspections that I had the engineers that Amir took me to by Beavers Cars dealership is called Speedy's Autos. He said that the car is road safe and being a mechanic shop re-assured me. Since I had the car, the drivers seat-belt would unclip from time to time, I was told the thread on my left front tire is below the legal limit. I've had the sensors, electrics and front and read break lights needing replacement and in the end the by what it sounds like the Turbo completely went and I should not have been allowed to drive this car back to Brighton. It put me and others at risk especially when they knew I've only just got my drivers licence and was still a new driver. I would like a full refund for the £3200, I've already spent money on a set of new tyres, wheel alignment and brand new break pads and break disks and a repair on the seat buckle luckily the parts can be returned and wheels aren't due to be fitted until Monday 24/01/2022. I've also already paid for Road Tax, Parking Permit and insurance on this car which I will have to sort out. . The Consumer Rights Act 2015 makes it an implied term of the contract I have with Beavers Cars that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract and I've owned the vehicle for less than 6 years, I am within my statutory rights to ask for a refund at no further cost to me. I look forward to hearing from you within 14 days with details of how you plan to resolve this matter. Yours sincerely,  
    • The mediation went ahead in the first week of January and I was surprised at how confrontational the mediator was.  The call started on time and as usual I was asked to briefly explain the situation which was pretty standard.  Item posted using Hermes – item never made it from pick up to depot, Hermes deny any responsibility.  I was asked if I understood the mediation process and to confirm that I agreed to compromise.    I said I was happy to participate and that by way of compromise I would be happy to forgo the interest – but that I was looking for the full verified value of the item (sold price plus postage minus the £27 unilaterally paid by Hermes).  I went through the reasoning explaining the unfairness of the policy whereby the customer is asked to take out insurance to protect Hermes from its own negligence and criminality etc. and sat back waiting for the mediator to respond saying she would now speak to Hermes.    She didn’t.   She explained that this wasn’t a compromise, that mediation does not work like this and that she was ending the call and that I should now continue through the court.  I insisted that she puts my offer to Hermes but she refused.  I then knocked 10p from my demand which she could then not argue was a compromise and which forced her to communicate with Hermes.    I was on the call for about 30 minutes – I’ve read on here that others have ended the call and been rung back several times – I was placed on hold briefly during the mediators exchange with only a minute or so between interactions.  The frustrating thing is that every demand I made was immediately accepted by Hermes and it was the mediator who was the obstacle – at one point she even advised me that Hermes had no obligation to pay the costs and that I shouldn’t press for that.  I ended up negotiating it up to £350 which is £18 short of the total claimed; but to be honest I was past caring at that point.   It is of note that Hermes exploited every deadline and have made the process as long as possible.  I had to provide them with my bank details within 5 hours and they then had two weeks to make the payment which they did on day 14.  I’m happy with the outcome and that I forced them to pay but it’s frustrating that a company is obviously training their staff to treat their customers with such obvious contempt.    I will never use them again and have already bought something on-line from a company but only on the proviso that they don’t use their usual shipping solution (Hermes) – to which they agreed.   Thanks for the great work on this forum and to all who are taking action against Hermes – keep it up!!
    • Hi    Thank you very much indeed Mantis .  I really really appreciate your advice.  He had high blood pressure Thursday so I left it, but told him I had good news from CAG and arranged to meet up with him on Sunday to go through this matter.    Thank you again    Have a good weekend  Warm Regards  W.
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PCM/Trace/Gladstone 2*PCN's - ignored everything - Residential Parking - now gladstones letter


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Hello, I have sent the SAR had no response as of yet. Just wanted to double check the reference I used was the car registration so hoping I got this right and also I put the dates in which I purchased the car and sold the car? Is this correct also? Quote below from letter.

 

"Please note that I require disclosure of any personal data which you hold on the above vehicle for the entire period between the dates 02/01/2017 to 31/05/2019"

 

As soon as I hear anything I will let you know. I sent direct to PCM LTD to address that was on their website.

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The fleecers have a month to answer, so it's not surprising you haven't had a reply yet.

 

I would have simply asked for all personal data without including dates,, as a lot of the threats they'll have sent you will have been after you sold the car and indeed continue up to the present day.  The data is on you, not the vehicle.

 

However, that's not fatal, what is most important is to find out how many of these tickets they've issued and if they respected the POFA time frame when they sent them out.

We could do with some help from you.

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The only document from them that requires attention is a Letter Before Action sometimes titled Letter Before Claim and that means you have to send a snotty letter in response to show these iditots that you won't be conned into paying their fake charges.

 

The fact that you have supremacy of contract means they don't stand a chance if they were stupid enough to go to court.

 

 

Just don't throw anything else out that they send you as it all provides information.

 

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  • 2 weeks later...

Please post up the PCNs (any follow-up threatening letters aren't really important).

 

We need to see how many PCNs there are, and the dates they were sent.

We could do with some help from you.

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How many PCNs are there in total?

 

Please redact and upload the ones issued on 05.04.19 & 22.04.19.

 

 

We could do with some help from you.

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Well that's good news they are only two.

 

If you click on upload a guide will pop up to explain everything.

We could do with some help from you.

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PCN issued on windscreen ..: 22/04/2019

Notice to Keeper: Date of posting of this notice: 23/05/2019

                                Date this notice is given: 28/05/2019

 

Keeper Liability Notice: Date of posting of this notice: 20/06/2019

                                          Date this notice is given: 24/06/2019

 

---------------------------------------------------------------------------------------------------------------------------------

 

PCN issued on windscreen ..: 05/04/2019

Notice to Keeper: Date of posting this notice: 09/05/2019

                                Date this notice is given: 13/05/2019

 

Keeper Liability Notice: Date of posting this notice: 06/06/2019

                                          Date this notice is given: 10/06/2019

 

Both I have been sent photographic evidence along with case report details which I presume is them putting my Car reg in to obtain my name and address.

 

Please let me know if you need any further info.

 

Thank you so much for all your help everyone. 

 

 

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we need to SEE them hence why we ask for things in one mass PDF file

read our upload <<Clickme guide carefully please 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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done it for you

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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so i will guess the hanging plastic bag contains your parking permit?

the PCN's/NTK appear correctly timed.

not alot PCM can do here at all

 

just don't ignore a letter of claim

comeback here 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well done on the work you've put in, you've found out that there are only two PCNs and that the fleecers have respected the legal framework for once.

 

The fact remains you have Supremacy of Contract so you don't owe a bean.

 

BTW, being "passed to Gladstones" just means that every month or so PCM send a list of drivers who are still not paying and Gladstones send out a standard letter for a few quid.  Not exactly the height of legal wizardry.

 

Don't do anything now till a Letter Before Claim arrives.

 

There's nothing precise to do, but read a few residential parking threads and the articles on Supremacy of Contract on the Parking Prankster's blog, so you know how this all works.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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  • 2 months later...

The fleecers send these letters hoping the motorist will be terrified of the idea of court and will cough up or else won't reply and they can sneak through a default judgement.

 

You need to answer and show you would be big trouble for them if they did do court.

 

Use our search function to search for "snotty letter" on this part of the forum, and you'll soon get the idea.

 

There is an example in drew57's thread which is also a Gladstones one.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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So they are claiming they are fines?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They state they feel they have enough evidence to win? Has anyone got a link to the letter template or the thread that can help me as I’m searching but it’s only my showing threads with the word Letter on and only my thread when I search for drew57. Thank you for your quick responses 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I'm tweaking the snotty letter as yours is a residential parking case and slightly different to drew57's.  Just one question first.  How much do Gladstones want?

 

Is it £100 + £100 + £60 invented costs = £260?

 

Or £100 + £100 + £60 + £60 = £320?  I suspect the latter.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Residential Parking has other avenues to challenge, so a tweaked letter will be more effective.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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