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    • I need to get a hamster. lol
    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Notice of a Compliance Telephone Interview DWP - what is this stressed out - ** RESOLVED **


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Hi there,

 

received a letter from DWP out the blue , I am actually awaiting word from a Mandatory Reconsideration for PIP, which I sent in with a letter from my OT nurse etc, then in pops this letter, I also claim support group ESA, so I am at a loss as to why or what this is.

 

Can anyone help,

I do realise in current climate everything is done by phone, but sending me this with a date and time for 2 weeks a way I think is quite cruel, and stressful, I so wish they'd just rang me up.

 

I thought possibly they had a few more questions re my PIP Reconsideration, but on calling my local Advice shop they told me they didn't think that was the reason at all.

 

Can any one please lay my mind at rest, please and thanks in advance ..

 

. I just cannot function right now as I am imagining all sorts 

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Last ESA assessment was about 3 years ago, actually was due about a year ago but with Covid etc, surely if it was re assessment I would have to fill in the dreaded form etc go through interview process as normal... I just don't know, I have tried to call the number on the letter

merely to ask for some enlightenment but always goes to answer. 

 

Which dept at DWP would I call PIP etc 

Thanks for replying much appreciated 

Edited by Covid Survivor -stressed
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Hi thought to post an update, even if only to help alleviate anyone else that receives this letter,

 

Well I did ring a few times and got the answer machine, gave up... then on Tuesday out of the blue, they rang me back, asked how they could help, I explained I had no idea what this letter was and could I please get some clarity as my stress levels were through the roof, he asked if I would like him to conduct the interview there and then obviously I said yes please...

 

He was lovely, asked me the usual security questions and then the reason for the interview

-- Had I ever campaigned for an election, to which I replied yes in the last general election, I volunteered to hand out leaflets sat at a table outside my local community centre, 300 yards from my house... he said ok look someone reported that you can't be disabled if you can campaign, honestly he was so nice,

 

I did ask when was this reported he said around 18 months ago, it's taken that long to get to me due to Covid, I said I know who and why this was done, I was given a Disabled parking space at the side of my house parking bay, this space was coverted by a bullying neighbour, she even tried to buy it from the council but was told no... at around the time the complaint was made, how nasty.

 

this lovely man told me he was closing it down as a Malicious Call, and that if I wanted to volunteer again doing the same to just do it... I told him and you wonder why disabled people refuse to volunteer when this happens, he agreed.

 

He did ask I do not approach the person I suspect, as I told him I have no intentions of doing so I am better than that, just knowing that as they see I still have my space is enough horrible woman that she is.

 

I do hope this helps anyone with these letters, not all bad...now I can relax    

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  • honeybee13 changed the title to Notice of a Compliance Telephone Interview DWP - what is this stressed out - ** RESOLVED **
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