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    • Yes, Hotpoint UK has been a subsidiary of Whirlpool for over 20 years. And unlike some domestic goods manufacturers you can buy from them direct and I believe they employ their own service engineers, Is that your situation? You bought direct from Hotpoint and Hotpoint sent out their own engineer?
    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
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UKPC Windscreen PCN - outside lines - Valley Park Croydon - already appealed/refused.


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On 16 January 2020 I parked in Valley Park Croydon run by UK Parking Control Ltd. parked in a disabled bay with a valid blue badge on display.

 

came back to my car within a few minutes to find I had a ticket on my windscreen. had no idea what the ticket was for as the print was so tiny and the ticket was soaking wet as it was raining very heavy. took a photo of my car where I was parked and drove home.

 

My son could not read what the ticket said either and he had to take a picture of it and zoom in before we could read that I was incorrectly parked .(my driver's side wheels were over the yellow line. was parked in the end bay of a whole row of disabled bays, was not taking up two bays or obstructing any other vehicles. The car park holds approx 1000 cars but the car park on this Thursday evening had all but 20 cars dotted about.

 

I appealed to Popla but as expected re comments on the internet I was not surprised when they wrote back rejecting the appeal stating signage in the car park  states the rules. I had already sent them proof via loads of photos that no signage was visible at all.  told them I was not willing to pay and to take me to court as UKPl are a bunch of cowboys. I had only just lost my husband a a few months before and explained I really could not handle anymore unnecessary stress

 

I have heard nothing at all for over 1 year and then I get a letter this week asking for £170 within 14 days.

 

Please can somebody point me in the right direction.

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please complete the windscreen section of the following questionnaire, and scan up to one multipage PDF everything in/out inc the ticket and your appeals and their replies, etc etc the lot please

read our upload guide carefully and ENSURE you remove all ref/reg numbers and anything else that they can use to ID you being an anon user here.

then we can help you. 

 

Have you received a Parking Ticket? - Private Land Parking Enforcement - Consumer Action Group

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to UKPC Windscreen PCN - outside lines - Valley Park Croydon - already appealed/refused.

 

1 The date of infringement? 16/1/2020
 

2 Have you yet appealed to the parking company yet? Yes

 

Has there been a response? yes
 

Yes but rejected, no reason given.  Unable to find letter.  Was 14 months ago and not had

 

Have you received a Notice To Keeper? (NTK) Believe so if this was initial charge letter

 

What date is on it? Unsure - no longer have letter. was about 10 days from initial windscreen notice
 

Did the NTK provide photographic evidence? Unable to remember
 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] Not sure
 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances] yes
 

5 Who is the parking company? UK Parking Control LTD
 

6. Where exactly [Carpark name and town] did you park. Valley Retail Park,Hesterman Way Croydon.

 

 

ticket.pdf

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and all the comms in/out please .

On 17/04/2021 at 23:16, dx100uk said:

scan up to one multipage PDF everything in/out inc the ticket and your appeals and their replies, etc etc the lot please

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi,

I no longer have the ticket only a picture of the ticket already sent over to you. I distroyed all communication in February this year as I have heard absolutely nothing since the previous March 2020.

 

The only communication letter I now hold is the one I reviewed from Direct Collection Bailiffs Ltd dated 6th April.(notice of debt recovery) £170.00 unpaid parking charge.

 

Am so sorry I can't send what you are asking for. I thought that by taking a picture of the ticket (which I could hardly read) that I at least had a record of it.

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dont move without informing UKPC 

await a letter of claim IF one ever comes.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

Was there also a reply pack wanting i&e details as well mentioning the pre action protocol??

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Then it's probably not a proper Letter Before Claim and can be ignored.  Just to be on the safe side, upload it so we can have a look.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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had to hide your post

please remove ALL ref numbers.

and rotate the scans too please...put them in ONE PDF only

read upload carefully.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, it's come out fine.

 

It's not a proper Letter Before Claim, just a threatagram from DCBL.  Relax & ignore.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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oh god please no...

its a scamming parking company, nothing to lose sleep about....

you've been here since april and should have used the time to better to self help here and read up.

 

use our search top right of the red banner         ukpcs

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Microdot53, 

 

DCBL have a couple of company's

one is obviously their bailiff side where they frighten the living daylights out of people

another is their legal side and there is their third debt collecting side and it was the latter company that wrote to you.

They have less power than a dead cat. So no need to lose sleep over them. 

 

The legal side is a pretty useless bunch when it comes to going to Court - they are too greedy and ignorant to win most cases and the bailiff side are rarely called on as even if you lose in Court, unlikely in your case, then as long as the amount owed is paid within a month there will be no ccj involved nor bailiffs either. 

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just for clarity:

 

a 'bailiff' can NEVER be involved in any debt until it has been to court and judgement attained

 

their two types of bailiff

county court bailiffs - the court must approve court bailiff use at a separate later hearing 

 

DCBL are NOT Court Bailiffs but High Court Enforcement Officers, they can NEVER be involved in any civil 'debt' CCJ if it's under £600

 

bailiffs have NO right of force entry upon civil debt

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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