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    • Thanks. I did all that but I will try it again. Strange thing is that although the screen says it’s me, the user profile is my daughter. I will try again but reckon I will need to call them. 
    • Hi   It a bit late now as you have sent them a letter before action but I would have waited for their response to those questions especially number 1. and to clarify for you asking these question would not put you in the position of Mears implying that you agree the money is owed as this money for the Roof Repairs is in Dispute with yourself (Landlord).   I would wait and see what response you get from Mears.   Also have a good look at Mears website and see what other bodies they are registered with   In the mean time something else to consider sending Mears is a Subject Access Request (SAR) asking for 'ALL DATA' that simple phrase covers all data they hold whatever format they hold it in whether it be recorded calls, written, emails etc.   They then have 30 Calendar Days to respond to your SAR Request, this time limit only starts once they acknowledge your SAR Request.   If they completely ignore your SAR Request then you make a complaint to the Information Commissioners Office (ICO):   Your right of access ICO.ORG.UK     What to do if the organisation does not respond or you are dissatisfied with the outcome ICO.ORG.UK   Make sure and put it in writing and get Free Proof of Posting from Post Office   Note: a SAR is now Free there should be no cost involved due to the DPA 2018 & GDPR 2018   I know I have asked a couple of times now but is there any reason why you can't post up a Redacted copy of that Agreement with Mears (in PDF Format)?    
    • Sorry I can't edit the post now meant to change it so that the Claiment is (lowell portfolio LTD)   I have done everything you have said already.   registered online on the GOV site, I have my date set already to file for defence which is 2nd February, CCA request sent off along with CPR forms recorded with postal order.   I have had a reply back already from Overdales sending me the same CCA information as last time.   All that is left to do now is file my defence online. Overdales no longer wish to respond to me unless I make payments. I will file my defence online Thursday next week. (my DO work)   post #6 has the CCA information overdales sent me as per post #20 if you could cast your eyes on the PDF document again they don't seem to have sent much and it's what they appear to be using in court.   Would you say that is enough info for them to use should it go that far? my defence is that they haven't supplied all the paper work to make and informed decision about the debt and they haven't complied with any S78 request or offered any explanation as to the missing documentation I have asked for it has left me in a position regarding payments to any debts up in the air because there isn't enough information regarding the debts.   Thanks   Again
    • name of claimant is not overdales - a solicitor representing a client cannot be the claimant.   pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual on the Gov't Gateway Site Go to HMRC's login page. Click the GREEN sign in button. Click “Create sign in details” Enter your email address where asked. You will now be emailed a confirmation code. ... You will now be issued with a User ID for your government gateway account.  note down your details inc the long gateway number given, you might need it later.  then log in to the MCOL Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit MCOL. .. get a CCA Request running to the claimant ...YOU MUST SEND A CCA REQUEST FOR EACH DEBT IN THEIR POC https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... .[use our other CPR letter if the claim is for an OD or Telecom Debt] . https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . on BOTH type your name ONLY Do Not sign anything . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............      
    • Which Court have you received the claim from Northampton N1   Name of the Claimant ? Overdales   Date of issue –  31/12/2021   Date to submit defence  - 2nd February    Particulars of Claim   1. claim comprises of the following agreements the defendant entered into: a) shop direct financial services current balance £937 B) shop direct financial services current balance £3742   2. The agreements were terminated as payments were not maintained and subsequently assigned to the claimant A) total sums = £4679 B) interest pursuant of s69 £374 c) costs   What is the total value of the claim? £4680 = with court costs and interest = £5609   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? NO   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? CATALOGUE   When did you enter into the original agreement before or after April 2007 ? AFTER 2007   Do you recall how you entered into the agreement...On line /In branch/By post ? ONLINE   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? YES   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER (LOWELLS HAVE THE DEBT AND OVERDALES ARE ACTING ON THEIR BEHALF)   Were you aware the account had been assigned – did you receive a Notice of Assignment? NOT SURE IT'S BEEN A WHILE 3 YEARS IN DEBT AT LEAST   Did you receive a Default Notice from the original creditor? NOT SURE IT'S BEEN A WHILE 3 YEARS IN DEBT AT LEAST   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? NO   Why did you cease payments? WAS WITH A DEBT CHARITY (STEPCHANGE) MAKING PAYMENTS TO A NUMBER OF DEBTERS WIFE LOST 2ND JOB AND COULD NO LONGER AFFORD PAYMENTS (STEP CHANGE SUGGESTED I GO BANKRUPT I DIDN'T WANT TO DO THAT) CAME TO CAG FOR ADVICE IT WAS SUGGESTED I DROPPED THE CHARITY AND WENT ON MY OWN. FOUND IT EASIER SOME DEBTS ARE BEING PAID SOME CAN'T GET CCA INFO SO NOT HEARD FROM THEM FOR AGES OVERDALES HAVE BEEN THE ONLY PERSISTANT ONES FOR THIS DEBT.   What was the date of your last payment? CAN'T REALLY REMEMBER BUT PERHAPS 2017 OFF THE TOP OF ME HEAD   Was there a dispute with the original creditor that remains unresolved? AT THE TIME WHEN WIFE LOST HER JOB THEY WOULDN'T REDUCE PAYMENTS INSTEAD PILED ON INTEREST AND FINES. ENDED UP NOT RESPONDING TO THEM ANYMORE AND BEEN IN DEBT SINCE TO DCA'S   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? YES I DID AND THEY WEREN'T INTERESTED
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kwik fit repair puncture pirelli tyre rip off


alex durie
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got brand new tigaun 21 plate 300 miles on the clock..and a get slow puncture.

 

take it to kwik fit in dice Aberdeenshire. .young lad tells me. there's a screw in it but its repairable.. then he go in to reception office. comes back out and tells me they cant repair it because pirelli tyres have a black like plastic seal in them and they need to put new tyre on it. so thats what he does...

 

now a might add that this car is my frist ever disability car and kwik fit works with disability scheme.....

 

SHAME ON KWIK FIT FOR RIPPING OFF DISABLE PEOPLE.......

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Dependent upon where the screw was and the type of Pirelli tyre you can't just wack a plug in them so they maybe quite correct.

 

as for your disability and the disability scheme...i will guess you mean the Motability Scheme - The Car and Scooter Scheme for disabled people 

 

did you inform them that the car was under the above scheme? as it's not actually yours and i think you will find you must contact the Motability Scheme - The Car and Scooter Scheme for disabled people should these things happen? you might even find you are already covered and might get a refund through them?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yeah tyres are covered under the mobility, but you must book through them or at least tell kwik fit it's a mobility vehicle so they can do the proper paperwork/checks.

 

They won't know unless told, so will charge you to replace the tyre.

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You should have insisted on a repair, cheap as possible.

Then, when it rains, drive as fast as you feel able, in the wet, round corners, really chuck it about. The only thing between you and a crash is a cheaply fixed, badly repaired tyre.

 

Good luck. 

 

https://www.pirelli.com/global/en-ww/road/the-tyre-with-a-mechanic-inside

 

Cool, but not, unfortunatly, a permanent fix.

 

I don't think you being disabled made much of a difference.

 

H

Edited by Hammy1962

44 years at the pointy end of the motor trade. :eek:

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From the Pirelli website

Repairing Instructions

Premise: examination of a damaged tyre and execution of a proper repair are the responsibilities only of a specialized tyre dealer. Pirelli does not assume any liability for operations performed by third parties.


To perform the repair of a tyre with Seal Inside technology it is necessary to remove the layer of sealant in the puncture area within the tyre until you reach the impermeable butyl layer, for an area with the same size as the repair patch to be applied; after removing the sealant the repair operation is equivalent to that of a standard tubeless tyre.

 

As is evident, this operation to remove the sealant from the puncture area inevitably means that the treated area loses the special technical feature of Seal Inside.

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the screw was between the tread..that why the boy said it was repairable......so they're not correct...and yes i told them it was disability car...and i know its a lease car and not mine...tho i can buy after lease is up..

 

for your info....the whole point of this post...ie.kwik fit sell Pirelli tyres..this was a simple repair .but because they knew disability was paying the bill.they decide to put new tyre on it..had this been my own car i would have told them to put the screw back in the tyre. and went elsewhere and got it fixed....

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:noidea:

even if you'd gone 'elsewhere' , i would hope they would not do an unsafe bodge job and you would not allow one!

That will void your lease agreement and your insurance.

 

its NOT FOR YOU to have to pay for a new tyre...it's Motability's problem. NOT YOURS

 

your end of the bargain upon leasing the car from Motability clearly in the lease agreement you must inform them of any defects esp the tyres.. i suggest you go read that booklet you got from them very carefully.

 

the only things you should be doing with the car are carrying out the very very basic maintenance for daily driving like checking fluids, water, oil, windscreen, air pressure etc etc that you must do to any car to be able to safely drive it - again this is all carefully detailed in the book from Motability

 

for ANYTHING else you should not even be touching the car and must contact Motability..

 

i should know i've had enough cars from them.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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TL;DR is

1) Junior member of staff thinks Pirelli “Seal Inside” tyre can have a puncture repair, and be back to standard, gets corrected when checks with their supervisor

2) puncture repair would have left tyre below Pirelli “Seal Inside” standards, so Motability wouldn’t have accepted it anyway.

3) OP didn’t follow Motability scheme requirements so is out of pocket for paying for it themselves

4) OP posts expecting sympathy but is instead told “they’ve done nothing wrong, it is on you”

 

Did I miss anything important?

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update..after a phone call to Motability complaints team who put me through to kwik fit custercare. who in turn was adamant the tyre could not be repaired. and me quoting CRAIGMcK POST THANKS craig....she tells me she will get her manger to call me but he's going to tell me the same thing.

 

she calls me back and says she stands corrected the tyre can be repaired..tells me area manger will call me back today..

 

a get a call from the manager from dice depot. who was there on saturday. says the tyre is still there. and the reason they replaced tyre was there was two screws in the tyre..not the seal..

 

the area manger just called me and asked me my version of what happened..he's going to get back to me...i might add i have worked on the oil rigs for 30 plus years until i had heart attack and a stroke..

 

all this disability stuff is new to me..maybe those of you wont remember kwik fit being caught ripping off people years ago by a under cover sting..

 

deja vu came to mind walking out kwik fit... 

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