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Eventbrite refusing refunds for cancelled gig


tortoni
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I bought a ticket in Dec 2019 (too long for bank involvement) for a gig in May 2020. For obvious reasons it was moved back a year to May 2021.

 

In the meantime both the tour has been cancelled entirely (band from the USA) & the promoter went out of business.

 

I purchased the ticket through Eventbrite so assumed they would be liable for refunds.

 

They are apparently refusing all refunds as they have with mine.

Am I mistaken with this assumption?

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On what basis are they refusing and where are they in the world?

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Chargeback is a total of 540 days from the transaction.

and the reason, which has only just happened, is the cancelled tour.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They weren't very specific - there was a list of 6 or 7 possible reasons why it was refused. I'll have to check with my wife as it was her email account.

 

They are a US company but have a registered UK Address on Companies House.

 

I tried the chargeback but the bank said there was a 13 month limit - seems harsh on gig tickets in Covid times. It was Debit card if that makes a difference. The link seems to say 120 days limit.

 

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no, the cancellation of the tour is the reason why you have now requested chargeback, the 120 days runs from then, you are within that time limit.

 

there are many banks script operators that do not fully understand chargeback scheme. 

ask to speak to a supervisor or manager, 

 

the FCA etc are quite clear on this, the total time is 540 days from the transaction date, if within that 540 there becomes a reason to invoke chargeback, it's then, the 120 days countdown starts.

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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