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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Attached is the defence I received last night.

There are many inconsistencies and untruths which I am able to prove and will type up my notes today.

The email from the court has said he has asked to use the free mediation service 

 

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Redact it and post it again please

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I've converted the PDF into a Microsoft Word document and introduced paragraphs as well as I can.

It's a very chaotic defence both in terms of its content and also in terms of its presentation.

I suggest that you now use Microsoft Word to make a two column table, with the defence on the left-hand side – one paragraph per cell – and on the right hand side put brief comments in in response to what is being said in each paragraph.

If you think that some of the paragraphs I've identified contain more than one point then introduce paragraph returns there as well.

The whole point is to try and segment the defence into clear separate points – each one which can be addressed and this will form a good basis for understanding what the defendant is saying and also putting together your arguments for an eventual court hearing.

TD Defence 22.5.21.docx

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Not yet - if at all.  I thought that you had some independent assessments already?

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If you already have independent assessments – then what extra do you hope to achieve by producing an "expert"

I think that you need to come up with a particular reason for employing an "expert".

If you are convinced you need one then I hope that you now understand that your interests are best served by giving the defendant notice that this is what you are proposing and asking if there are any objections but warning the defendant that this will incur a fee which he will be expected to pay in the event that you obtain judgement.

However, at some point you are going to be alleging fraudulent misrepresentation – and on that basis, I would have thought that this would be such a damning thing to do that they would be very little need for expert evidence anyway.

So what do you hope to achieve in addition to the independent inspections that you already have? Presumably the independent inspections have already produced their reports in writing.

Presumably you got a well-organised file identifying all of the faults with the existing work – and also a well-organised file which demonstrates convincingly the misrepresentations that have been made and the fact that you relied on those misrepresentations. – Your reliance on the misrepresentations is an extremely important element that you will have to prove.

I would suggest that once you have done a tabulated commentary in the way that I suggested above, that you might want to return to the people who have already carried out the independent assessments, show them the tabulated commentary and ask them if they could add their own comments to the points which are being made by the defendant.

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Thank you. We are confident we have enough evidence at this point to go forward. I suppose I am just tired of him questioning the validity and intentions of the person who did our initial assessment.

 

Our documents are all in order and I am going off now to do my response to his defence in the format you advised

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The response is for us to look at and for you to marshal your thoughts. It is not intended to be filed as a response to his defence at the moment

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A quick scan – looks like a good job.

Suddenly realise that you could introduce a third column which could cite evidence or source of evidence to support any of the comments that you are making in respect of his paragraphs

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I have attached my responses to the timeline defence. 

 

The current status of my claim is that it has been moved to the mediation process. I have my file ready for when that takes place but would welcome any advice on the best way to handle that procedure.

 

Many thanks

 

 

TD timeline breakdown 23.2.21.pdf

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There are several excellent summaries of the mediation process in the postal and delivery is forum – most of them involving Hermes.

https://www.consumeractiongroup.co.uk/forum/183-postal-and-delivery-services/

 

Although the subject matter of the dispute is very different to yours, the mediation process will be pretty well the same.

Three things to say here:

  • your dispute is not really suitable for mediation but there seems to be so much emphasis on it nowadays it seems like a sensible gesture to go ahead with it.
  • Mediation processes generally speaking are intended to produce some kind of compromise resolution between the disputing parties. In most cases there is absolutely no reason for this at all and so far as we understand the facts of your case, you are completely in the right and you should not give up a single inch of ground. You may come under some kind of pressure to concede your court costs, for instance, – there is no reason for you to do this at all. You should make it clear that the benefit to the defendant in settling at mediation is that he will avoid the further costs of going to a hearing.
  • You might find that the mediator will attempt to put pressure on you to compromise. If this happens then you should bear in mind that the mediator is acting improperly and should simply be a neutral conduit for communications. Do not give into any pressure from the mediator. I don't know how they get paid or how they get rated in their jobs but it wouldn't at all surprised me if there is some benefit to them of having secured some kind of compromise – even if it is a very small compromise.

Don't forget that there is likely to be some difficulty enforcing this judgement – and if you simply get an agreement at mediation, you might find that any promises which are made by the defendant are not kept – or at least not kept according to the timescale which has been agreed and you may still have to go to court to get the necessary paperwork to put the High Court enforcement officers in.
You should regard the mediation process with deep suspicion and don't feel bad about not giving some ground – or if you do feel bad about it then get used to it. The feeling will pass.

Read the mediation stories and then come back here with any questions.

You will need to have your paperwork completely in order – although there is so much paperwork, once again I don't think mediation can deal with it.

Mediation is probably not the time to start talking about the fraudulent misrepresentation so keep that one under your hat. However after the mediation – assuming that it fails – then I think that will be the time to amend your claim and to introduce the issue of fraudulent misrepresentation.

 

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Thank you. I accepted the mediation as I want to appear to have been reasonable but I wont bow to any pressure.

 

I have printed off all the screenshots I have of his websites. google search engines etc. Would you like me to scan and upload or is it too early at this stage?

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No we don't need to see that. We probably won't need to see it in the future – but you will need to be familiar with it all and make sure that it does tell the story that you wanted to and that you can support what you are saying in front of a judge.

Courts are very wary about accepting that there has been any kind of fraud. Very often you simply get people making all sorts of allegations which are loaded with animosity. There is a very high bar to proving fraud. However, if you have got the evidence of the various claims that have been made on his website, the fact that those claims are now been removed from the website – and in particular, if you have got evidence that he was required to remove those claims from the website by the particular owners of trademarks et cetera – then you will probably be able to satisfy the judge.
You will also have to satisfy the judge that you did rely on the fraudulent claims and that had they not been made, you would have gone elsewhere.

So two elements:
Representations were made which were fraudulent.
You relied on those representations when deciding to enter into the contract.

 

Are you aware of the way back machine?

You may be able to find archived copies of some of his website pages which will provide you with additional useful evidence

https://archive.org/web/

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Ok thank you.

 

I have the screenshot of his website showing the logos and a screenshot of them now removed. 

 

I also have copies of the correspondence between myself and the companies involved, one in particular says they had forwarded the information to Trading Standards

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Sounds good. You need to put some evidence together that you relied on these representations. Maybe if you could describe the alternatives that you considered and why eventually you preferred your defendant because the alternatives didn't have those accreditations.
Something like that

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I would also start exploring unilateral notices.

I'm not sure whether they would be available to you but on the basis that you will eventually amend your claim to include fraudulent misrepresentation, and wondering whether it might be possible to protect your interest by registering a notice on his property so that you get a heads up if there is any attempt to transfer ownership.

As a say, this is outside my sphere of experience. Maybe somebody else can help – but you might want to start talking to the land registry.

Although it would be quite a lot of hassle for him to transfer ownership of the property, you are looking at a judgement potentially of £10,000 which is quite a lump.

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Hi,

 

I have been doing a bit more research this afternoon and have come across another of his websites (one I haven't seen before) that appears to have been set up in 2021, It has the company logos on that I reported him for on his other website.

 

I have saved screenshots and the web page.

 

On another of his websites he is using images that appear to be off Pinterest and other people's websites, one is a stock image that has been used on numerous other websites, not just his.

 

Is it worth keeping this quiet for now or informing the companies again that he is still using their names?

 

Thank you

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