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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dismissed for Gross Misconduct after Discrimination & Victimisation


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This is way too detailed for me to advise on a forum. However I would think about

- the criteria is not "beyond reasonable doubt" but "balance of probabilities." 

- the ET will review "were the employers actions within a range of what is reasonable" 

 

That means that many appeals/ETs fail. They do not seek absolute truth; more "does this sound like it was possible? Would it be perverse to believe it happened?"

 

You sound worn out from the whole thing. Think about what would make you happiest in life. I can guarantee, it is not staying with this employer. But sometimes it's hard to see that when you are battle weary.

 

This employer is clearly not suited to you. I would be more focused on a neutral reference than re-employment. Wherever you end up next, please join the union right away.

Edited by Emmzzi
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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Having read all of your points my main advice is "stick to the knitting." The knitting looks like this.

 

a) you are a decent person who would not wish to upset anyone. DO NOT GIVE PAGES OF EXAMPLES. 

b) you are deeply sorry for your part in the altercations which you admit took place; this is not the person you wish to be

c) you did not send the email on which the case seems to rest and believe there has been insufficient investigation - IP addresses etc - this is too tenuous evidence on which to end  a persons career; 

d) the action you would like to happen as a result of the appeal is further investigation

 

Leave all the other minor points out of it; it's pedantic and blurs your main message. I also advise against an affidavit which has no more weight than your own statement; you just said it to a lawyer instead of the investigating officer. No added value. Makes you look guilty. Innocent people don't do that kind of thing.

 

Stick to the knitting. Guilty people obfuscate with detail; innocents make their truth know in simple terms.

 

Do NOT raise the gender of the investigator as you have here. That comes off as misogynistic. It's not going to help at all.

Edited by Emmzzi
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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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There comes a point in some employment relationships where the effort to manage the employees relationship with the organisation outweighs the risk of a less than stellar dismissal process and possible ET. 
 

Your FOI requests are, I would suggest, the tipping point. Your multiple requests suggest this has simply become too much like hard work for the organisation and they will take their chances on a dismissal.

 

I suspect you will not find the justice you seek. They are making a calculation of how much management time you take up, and the cost of that, versus how easy it is to replace you.

 

Your best hope at appeal is to stick to the knitting. An affidavit is used in a court of law, and this ain’t that. The same rules do not apply. The employer is not expected to be Rumpole.

 

I would still be trying to get a neutral reference and exiting. See if your lawyer has a different opinion. But I think there have simply been too many bones of contention here for it to carry on being viable for the employer, to keep expending this much time on you. 

 

again, good luck to you. I hope that, armed with a full and detailed set of facts, your lawyer has a more hopeful opinion. But if not - let it go. The best revenge is living well. Your health is not worth this battle. Other avenues await. Imagine, six months hence, using your skills in a job you love, where you have no battles to fight. That feels more worthwhile to me.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 2 weeks later...

The appeal had to be lodged by last Friday, 9th.

 

I think the advice ship has sailed.

 

Happy to support appeal process/ outcome if there is one; I suspect more opinions are not helpful at this stage tho.

Edited by Emmzzi
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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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