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    • No you're not doomed. It's a shame you covered up the dates and times on your PCN since they can possibly help your case when they don't comply with the requirements of the rules in private car parks. Could you please therefore include the arrival and departure times as well as the date of the offence and the date on which they alleged they sent you the PCN. The PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4.since the wording should invite the keeper to pay the outstanding amount. Also I cannot see on the PCN that UKPO are the Creditor though I may have missed it since it is so unusual not to include it. The upshot is that you as keeper are no longer liable to pay the charge if the driver fails to pay within 28 days-0nly the driver is now liable. As Courts [assuming it gets that far ] do not accept that the driver and the keeper are not the same these rogues will have a hard job who was driving unless you appeal or have appealed and revealed who was driving. You did say that you weren't parked there long and had that been correct you have perhaps 15 minutes where you might have had a further. argument. As it judging by the confusing times mentioned in the wording or the PCN you were there for almost an hour? However as the light was not good and I presume the signs were not illuminated that is a reason that you could not see the sign. And did you have your blue badge showing ? Interestingly the post code quoted does not agree with the Post office one in West houghton= BL5 3JS Are there two different Tesco  car parks in Bolton. You obviously could not be in two places at the same time...............
    • Especially because you have bought the car on finance, there is probably quite a lot that you can do although it sounds as if you are maybe taking the appropriate steps anyway. However you need to give as much more information. We need to know – the name of the dealer details of the vehicle, make, model, mileage, age, price paid – 70 8K? The name of the finance company – and some dates. Date purchased, the date that you have logged this with the FOS and I'm sure there will be other questions. I suppose that you don't understand your consumer rights very well because issues like the sunroof et cetera should have been repaired by the dealership and there was no need for you to spend your own money on this. On the basis of what you have told us, I would suggest that eventually should be up to recover all of your money plus the expenses you have incurred in carrying out repairs. And in fact – you could also list out the faults which have manifested themselves so far and the money you have spent on correcting those. You are entitled to purchase a vehicle which is of satisfactory quality remains that way for a reasonable period of time. At £78,000 I wouldn't expect any serious issues to manifest themselves in this vehicle for quite a few years. Tell us also about the £2400 inspection that you have had carried out. Were you advised to do this? To do this of your own initiative? Who carried it out? That lot for a start
    • Hi Dx, I am hoping you have had an opportunity to skim through this thread. Please may I give it a humble bump for your consideration. My last date to present a WS is Wednesday the 17th. Many thanks and kind regards 🙏  
    • Hello I've got a parking ticket, see here... https://ibb.co/DfHqg9F https://ibb.co/QvqH52m https://ibb.co/pbPPdDg https://ibb.co/X2F1X25 I've been parking at a particular corner in a small Tesco car park for years. Recently they put two electric charging plugs, one where that spot is and one at the bay next door, so I stopped using them out of courtesy in case they need to be used (I use that Tesco every day and drive past every day but have yet to see anyone use them). Recently I went back to Tesco when it was reasonably dark. All the bays were full, including the three blue badge bays. I have one but none of the cars parked in the bays did, I noticed as I walked past them (nobody ever gets pulled for that because Tesco have never policed this small car park before). Since there was two free electric bay spaces, and since I wasn't going to be long (just one product), I parked into my former 'regular' spot. There was a notice on the wall but if I'm honest I didn't read it because (a) I'm thick, and (b) I honestly thought it was just telling people how to use the device (like I said, I'm thick) rather than this being a parking fine. I went back during daylight and the sign is very obvious (as you can see from the picture), although not so obvious at night, although probably still obvious enough for you to tell me "tough luck, pal". Now they want £100 or £60 if I pay quickly. Am I doomed?
    • Hi All   After a bit of advice to see where I stand. Bought a car in Sept 2022 on pcp. Been told it had a big inspection and was good to go. Had many issues with it throughout the year including trims coming off the car and sunroof not closing.   While getting the sunroof repaired at month 12, in Sept 2023, the bodyshop guy said your cars been in a bad accident. Garage said it hasn't but offered to take the car back at half of what I paid for it as long as I buy a replacement from them before inspecting it (probably damage control) (car was £78k, said they'd offer £40k "trade in value" as if doing me a favour).   Ended up getting a forensic inspection done for £2400 in Dec 2023, confirmed car was in a bad smash (write off level but unrecorded on hpi) and potentially unsafe to drive - front end is slightly bent towards 1 side, what looks like a hairline crack on the chasis, overspray, bonner with patches of filler all over it, damaged rubbers etc   Raised complaint to finance company and few weeks ago to FOS... just wondering what people's experiences have been like going through the FOS, main thing that concerns me is that it was 12-13 months after I bought the car that I realised what caused these issues and raised the issue to the garage/ finance co but the damage/ misaligned panels are actually visible in the advert photos which I saved thankfully.    Dealership has had my car for 4 weeks to let a few bodyshops look at it (without giving me a courtesy car!!!) Not giving me any updates either because I went to the FOS about it and didnt want to speak to them over the phone anymore as opposed to emails. Note: hanging trim was reported within 3 months but due to part delays it didn't come until like July 2023, within 2 months the piece came off again, claimed under repairers warranty for another replacement 6 weeks ago and within 2 weeks this time the trim is coming off AGAIN (assuming it won't stay on due to the car being actually bent out of shape slightly)   Any idea if I have a good case or if there's anything else I can do?   Thanks
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lease price went up due to cut in govt subsidy.


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I placed an order on the 12th of March. The finance was approved on the 17th and payment taken 18th for their admin fee. The lease broker is now saying that the car price has gone up by £3,000 due to the car costing £35,550 so £550 over the new rules that came into force on the 18th morning. All electric cars over 35k don't qualify for £3,000 govt grant from the 18th. 

 

Do I have any rights here? It was a business lease.

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Only came into effect from the 18th March 2021...you placed the order on the 12th therefore it should stand.....its not retrospective.

 

 

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MG itself has pledged to continue offering the full £3000 discount on all EVs ordered before the end of the month, as a gesture of goodwill to any prospective customers who had decided to buy an MG with the previous grant amount in mind.

https://www.autocar.co.uk/car-news/industry-news/government-cuts-electric-car-grant-£3000-£2500

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The lease company are saying "The supplier did not receive your order in time to apply and have your grant approved before the deadline" 

 

They are basically saying that Skoda needs to apply to the govt for the refund which they had not and my order was not confirmed till I made the payment for their admin fee which was done on the 18th morning. 

 

Isn't my application for finance considered an order? 

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The finance was approved on the 17th and payment taken 18th for their admin fee.

 

The deal was complete as per above from that date not when they decide to take payment....unless it states within their T&Cs of the lease agreement otherwise......what Skoda do is Skoda's  problem not yours.

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What does it state in the T& Cs ....? at what point is the agreement legally binding ?  On order or payment ?

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It doesn’t state that. Mostly talks about when I can cancel and that is 14 days from acceptance. 
 

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In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, regulated customers have the right to cancel without penalty within 14 calendar days from the day place your order online or “accept” our quotation via email. For orders cancelled after 14 calendar days, the following cancellation fees will apply:


So does this mean the contract was formed when I accepted the quote and processed the finance? Which was on the 12th of March. 
 

 

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Although mine is unregulated as its business contract hire so states this 

 

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For unregulated Contract Hire agreements (Limited Companies, Limited Liability Partnerships (LLP)
and Partnerships with more than four partners) that are cancelled following the “acceptance” if an
order,  we will retain the processing fee of £198 inc VAT.

 

I have a email that states I have accepted the quote on the 12th of March. 

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So does this mean the contract was formed when I accepted the quote and processed the finance? Which was on the 12th of March.

 

I would say so...that is the date the agreement was made.....as you state the T&Cs doesn't  say otherwise.......

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It says this in their t&c though. 

 

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We reserve the right to change the price of the vehicle, either before or after an order is placed. If the price of a vehicle is changed after an order is placed we shall notify you of the change and you have the right to withdraw your order if the change is not acceptable.

 

So does that override everything or do regulations still apply regardless of what their terms state? 

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But the vehicle hasn't changed price...just the subsidy altered by the Govt...if they wont budge request a refund and cancel the order due to the subsidy change...irrespective of the 14 days cooling off period. 

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They are willing to cancel the order and give the admin fee back but the price of the car is now £100 more a month so was hoping to convince the leasing company to give me at the old price which they had agreed. 

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Cancel the order and wait a few weeks/months. The manufacturers will start loosing orders and have no choice but to reduce the list price. There is hardly any choice left sitting below the £35k mark, so it won’t take long for them to fix it. 

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