Jump to content


HSBC Business: $1,700 USD fee for reversed Foreign Currency transfer


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 135 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello!

 

We recently got charged $1,700 USD by HSBC Business as we unwittingly initiated a duplicate transfer – the first transfer did not show up in the transfer screen and HSBC claims this is normal  – though it does not say anywhere that there can be delays in foreign currency transfers with the same value date. HSBC is adamant that for any foreign currency transfer that fails for any reason, the customer is liable for the movements in the currency.

 

I wondered if anyone else has expereiced this? Or had any thoughts on routes to claiming it back?

 

Thanks!

Link to post
Share on other sites

This is probably not massively within our experience – but how much was the transfer for? How did they calculate this?

Link to post
Share on other sites

Thanks for getting back to me. The transfer was for $40,000 USD. HSBC sat on the second transfer for two weeks (didn't bother getting in touch with us or anything) and then reversed the transfer and calcualted the fee based on the currency movement + its spread on foreign currency transfers. Had it told us during the two week period, we would have made the funds available so that the transfer does not fail.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...