Jump to content


Tv stopped working after 14 months! Do i have any way of claiming replacement


Recommended Posts

I purchased a TV in December 2019 from Studio and used my credit account.

 

14mths later and it has developed a fault and wont switch on properly. Its now useless as will cost more to repair it. I presume studio wont replace after 12mths and i cant get hold of Digihome (manufacturer) but im not holding out much hope there either.

 

Will i be able to claim under section 75 as i bought it on credit? 🤔

Consumer credit act states that goods such as TVs are expected to last around 6yrs...not 14months 🙄

Link to post
Share on other sites

after 6mts under the consumer rights act 2015 its your responsibility to get an independent report done to confirm the fault.

this seem like the usual Capacitors going down by drying out in the power supply board. which ofcourse would mean the fault was inherent from birth...

 

so studio under CRA could decide to either

1.repair it (they have one chance) and refund your report cost,

ii. refund the price minus 1yrs usage (typically 20%)

iii. replace it.

 

any warranties or guarantees do not replace or over ride your consumer rights under CRA.

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

What was the cost of it? What make and model?

Link to post
Share on other sites

It was £229 DIGIHOME 32INCH HD READY SMART TV

 

Dx100 so ill have to wait for them to get back to me and then take it to a repair shop to diagnose the fault?

Do you think there's any chance they might just replace it?

It was only £229 which is not a lot to them but not an amount i can afford to just replace unfortunately.

 

Link to post
Share on other sites

Who to come back to who about what?

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...