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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Starting work, nervous of how UC's payments will work **RESOLVED**


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When I sadly lost my job a while back, i reported it immediately to DWP as you are supposed to, but didn't realise at the time that the day I reported to them was the day before I was paid out for the last month. I was actually paid extra when I left as it was cheaper than redundancy fort the business and at the time it was a good financial move (so I thought).

 

I was paid on Fri 26th Jan, they paid me out 2 months in one go. I reported to DWP on the 22nd of Han that I was made unemployed, had the letters and evidence. As they spun the story, because of their assessment dates and that, my first payment was on the 1st May and reassured that it works the other way around. That when work starts again, if I don't actually receive money from the company during the assessment period, there wont be an issue as it balances up.

 

Can I believe this or was it another spun story? I'm concerned that as I'll be paid monthly, (Starting on the 15th paid on the last day of the month), assessment ends on the 22nd. That they'll take that money into consideration.

 

I'm just concerned due to the disparity it would cause between 4 odd months I endured with zero income because of how their system works and whatever they have in place to counter at this end of the claim.

 

it's just a wonder.

 

Cheers,

 

Ade

 

 

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Ok this has been resolved as the DWP contacted me and answered all of my questions

 

To help others who need this info.

 

Your UC assessment is based on WHEN you receive payment NOT whether you worked during that period. If you're paid outside of the period, you wont be assessed on it. This is why my first payment took so long, but that offset at the beginning, although a pain turns out to be a helpful offset at the end of the claim.

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  • dx100uk changed the title to Starting work, nervous of how UC's payments will work **RESOLVED**

Sorry I forgot to add something. If your payment, falls outside an assesment period, and is made up of MORE than one wage payment, e.g. 2 months payment, the rules differ and I'd seek further advice on this.

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