Jump to content


  • Tweets

  • Posts

    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
    • Doubt the uneconomic write off would be registered, unless you agreed to accept write off settlement of the claim. It is just cosmetic damage. All that has happened, is that the car has been looked at and they realised the repair costs are going to exceed the value of the car. If the car is perfectly driveable with no upcoming normal work required to pass next MOT, your current Insurers will continue Insurance and you can accept an amount from third party Insurers to go towards you repairing the scratched bodywork.    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Peeling Leather on Sofa - *** Judgment***


Mango212
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 201 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have a similar issue with a DFS sofa they are saying the leather is peeling due to my use of oils etc.

I believe this is a common problem and DFS are aware of it ...so then why do they drag it out and try to blame the consumer for it?

Surely something should be done about this

Link to post
Share on other sites

It is because they sell a huge number of these sofas and they will want to avoid having to pay out too much.

 

If they are refusing to deal with this as a quality issue, then you should consider paying for your own independent furniture report.

 

How long ago did you purchase the sofa ?

 

When did you first notice any defects appearing ?

 

What did the original sales information say about the materials used to construct the sofas and about customer care such as cleaning maintenance ?

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

I have got an  independent expert report which clearly states it is a manufacturing fault, which DFS have been made aware of.

 

My point is that as a huge retailer of leather sofas with leather peeling  being a common complaint to me it seems evident they are aware it is a manufacturing fault on their side. Yet they play games with customers and worse of all try their level best to get the customer to believe that it is their fault due to oils or creams they are using.

 

Even if one is to believe that every day creams etc can cause this damage then in any event the sofas are not fit for purpose.

 

Surely they are merely playing a numbers game banking on the fact that most complainants will not follow through with legal action. Yet what about the anguish and distress they cause to customers in the process.

 

To me this shows alot of contempt towards consumers and is clearly unethical.

Edited by slick132
Please don't post solid blocks of text - use spacing so we can read it.
Link to post
Share on other sites

Hi Mango,

 

Please don't post in large blocks of text as it's far harder to read. Spacing added for you in the post above.

 

Please give brief answers to UncleB's Q's above so we can better assess your case, thanks.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

I'm trying to understand if you want some help with this or not.

So far you haven't told us anything about your story – dates, prices, who you have complaint to et cetera. You have simply told us about how unethical it all is and asked how do they get away with it et cetera.

Maybe one of the reasons why they get away with it so often is because people don't tell their story but simply complain about ethics.

We can help you if you want.

In order to do this you will have to give us information about your story – and we would prefer in a bullet pointed chronology without too much narrative.

You say that you have obtained an independent report. There is a good move. Please could you post it here in PDF format so that we can have a look.

Link to post
Share on other sites

I would like your help but I dont feel comfortable disclosing everything on here as it will be in the public domain. 

 

Is there any way I can discuss my matter privately? 

 

Thanks

Link to post
Share on other sites

No I'm afraid everything here is done in the open. We are all very honest and straight dealing and also we have helped people in respect of this company before – they may be aware of us – but does it really matter?

You started off this thread by asking how to they get away with it?

The answer is that because even their own customers like to keep the problem secret so it becomes not generally known.

If you want to do this secretly then you are simply bringing comfort to the sofa company. Is that what you want? Why?

Link to post
Share on other sites

I have no intention of providing them any comfort trust me. As you have helped alot of people in respect to DFS may I assume that some of that is in relation to this 'peeling of leather' issue. If so do you think that they are aware it is a manufacturing fault but 'wing it' so to speak for as long as possible? 

Link to post
Share on other sites

I think until you lay out the story as we've asked, there is not much else we can do to help you.

This is not piece of social media where we start getting into all sorts of academic discussions. If you want the help you need then please engage with this thread in the way we ask.

If you prefer then you may find that there is a Facebook group or Twitter feed which deals with exactly these kinds of questions

 

Link to post
Share on other sites

  • 2 weeks later...

Hi just to update you. I took DFS to court on this issue the judge found that the sofas were unfit for purpose and that every day creams and oils could not have caused this type of damage. 

  • Like 3
Link to post
Share on other sites

:rockon:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Well done. This is excellent news.

It would be very helpful if you would tell us what happened between you and DFS and then going on to court and willing.

You are not the only person who has problems with this company and getting the full story and a blow by blow account will encourage other people and also it will dissuade DFS to try and renege on their statutory consumer obligations in future.

Link to post
Share on other sites

  • BankFodder changed the title to Peeling Leather on Sofa - **County Court judgment against DFS - UNFIT FOR PURPOSE** **WON**

Also, is there any chance that you might be prepared to post up a copy of the judgement please. This would be very helpful as well

Link to post
Share on other sites

Yes their behaviour has been appalling.

 

Although I won and was awarded damages (told judgment in hearing still awaiting written judgment) I still want to take this further if possible. I fought them without any legal help but now need technical legal advice on issues raised at the hearing.

 

Due to the fact that I may appeal further I am not able to discuss these matters on a public forum. But I will request anyone with a leather peeling issue to argue that it is a manufacturing fault and leather that starts peeling even two years after bought is not fit for purpose.

 

 The most frustrating thing about DFS is that they hold themselves out as leather experts yet have the audacity to claim that everyday creams etc can cause leather on sofas to peel which even if one accepts as correct (which the judge found unlikely) it actually enforces the argument  that they are not fit for purpose. 

 

I am currently trying to get some help with regard to taking this further if there is anyone I can speak to about this it would be greatly appreciated. 

 

 

Link to post
Share on other sites

I'm afraid that we won't be able to help you unless you tell us the whole story. That does mean explaining it on this forum – but once again, if you trust us enough to have come here in the first place – then you ought to trust us that you suffer no disadvantage and you have broken no rules by explaining the whole story.

You will be much stronger having explained it all and received our advice.

Other victims of similar problems will also be much stronger.

There is no downside

Link to post
Share on other sites

Quote

Although I won and was awarded damages (Costs) (told judgment in hearing still awaiting written judgment) I still want to take this further if possible. I fought them without any legal help but now need technical legal advice on issues raised at the hearing.

In what way ...? you cant sue twice over the same issue .

Quote

 

Due to the fact that I may appeal further I am not able to discuss these matters on a public forum. 

 

Again how can you appeal further ?  Appeal what ...?  your claim was successful.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Yes, we realise that. However, there are no other issues to settle on this and there is no basis to appeal against anything.

But of course without knowing the whole story, were not able to make any additional comment.

I'm really not at all sure why you are so guarded about letting people know.

This forum has been going for 15 years and has getting on for 5 million posts made up of people stories – all out the open – and it has only ever helped everybody. It has never posed a problem.

Link to post
Share on other sites

  • 2 years later...

open

Link to post
Share on other sites

  • AndyOrch changed the title to Peeling Leather on Sofa - *** Judgment***
  • 1 month later...

Hi Mango 212,

I am having similar issue with DFS - a leather suite peeling after 14 months - and they are blaming natural oils. Despite communication including me offering independent arbitration and then paying for independent report they are refusing to budge. I would be interested in any assistance from someone who has taken them on and won. Is there any public documents with regards your court case I could read.

 

 

 

Link to post
Share on other sites

a thread already exists 

not sure why spark posted here ?

dx 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

user has not even logged in since mar 2021 more that 2.5yrs ago.

you dont need 'court reports' whatever you think they are.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks DX100UK. I just thought there may be a narrative from the judge in this previous case, which might prove useful to quote back to DFS and show the person receiving my communication that I have researched and I am aware that they have lost a very similar case. 

On 11/03/2021 at 11:15, Mango212 said:

Hi just to update you. I took DFS to court on this issue the judge found that the sofas were unfit for purpose and that every day creams and oils could not have caused this type of damage. 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...