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Please help advice please


Rockman
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Hi

 

I don't really know my way around these chat sites so be gentle.

 

I have been a customer with Barclays over the past year and know I have been treated unfairly. I know I can claim unfair charges back, but my concern is with the way they have treated me regarding my od facility.

 

 

My initial approach as I needed to give myself leeway for purchased as my business took off far quicker than I anticipated. I asked for an o/d facility they only allowed me a temporary o/d.

 

 

However they kept withdrawing this facility ever couple of months. I could not contact my business manager or he or other admin' staff would reply on very last day before end of period putting me in an impossible position. Not giving me and allowing me to renegotiate length of facility. In the mean time they would send me letters charging £35.00 for each transaction, and once I had to renew they would charge me on average £150 each time.

 

 

I calculate they must owe me around £2000

 

 

 

 

Could I claim these charges back​?

 

 

Thanks in anticipation

 

 

Rockman

Rockman :cool:

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if you feel that they are unfair, the answer has to be yes. Can they prove to you that the costs involved are reflected in the charges?

 

Sounds to me that they found themselves a nice little money spinner here so i would go ahead and see what happens.

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