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Packlink agreed payout then changed their mind advising insufficent packaging

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Nothing new. You should get a directions questionnaire fairly soon. Let us know.

Now that you seen the standard defence, make sure that you have read sufficient of the Hermes stories on the sub- forum to understand what your position is in respect of each point they make.

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22 minutes ago, Andyorch said:



Thanks i found that online seems a pretty basic form to complete just giving my contact details and to advise i would consider mediation

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