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    • Hi   I am sure other will be along to assist so please be patient.   I can see where you are coming from as to any prospective buyer if they done checks on your car it would look like your car has been clocked due to the mileage discrepancy.   Now the Garage that done the MOT and recorded the incorrect mileage although they has said this was there error do you actually have that in writing that they have admitted it?   Anything you do with the garage that recorded the incorrect mileage you need to stay off the phone and put everything in writing as you need a paper trail of this.   Did you go through VOSA Complaints procedure due to the mileage error and get a decision for there examiner's assessment? (if so exactly what did there outcome state?)   If not IMO you need to write to that garage and ask why the incorrect mileage was recorded on your MOT after your (discussion/phone call on XX/XX/2022) where they admitted the incorrect mileage was recorded and how they are going to rectify this issue with VOSA.    You also need to send that specific Garage a Subject Access Request (SAR) (giving them all your vehicle details) asking for 'ALL DATA' the simple phrase covers whatever format they hold that data in whether it be written, email, recorded phone calls etc.   They then have 30 Calendar Days to respond only once they have acknowledged receipt of your SAR request, they may ask you to provide ID to confirm who you are which they are allowed to do.   As said please be patient others will be along to advise.
    • Hi   I have to agree with dx100uk on this any warranty given does not exceed your rights under The Consumer Rights Act 2015.   As for them stating this was a 'Private Sale' really the Trader sold this vehicle and you have rights under the Consumer Rights Act 2015.   Consumer Right Act Legislation:  Consumer Rights Act 2015 WWW.LEGISLATION.GOV.UK   Were you by any chance told you signed a legal agreement into a Private Sale where there are no returns or refunds?   Look at this review go down the webpage until you get to the very first one star review (15 Oct 20) and have a read of their response::   We Sell Any Auto | Car dealership in Preston | AutoTrader WWW.AUTOTRADER.CO.UK Browse all current We Sell Any Auto vehicles for sale. View contact details, customer reviews, services offered and more on We Sell Any Auto.   It may be helpful if you could post up in Multi PDF Format fully redacted the documents you signed for this car so we can see what you signed. Also have you put the cars registration into the Governments Check MOT to have a wee look at the Cars history: https://www.gov.uk/check-mot-history We Sell Any Auto Ltd   Registered Office Address: Brierley House Brierley Street, Ashton-On-Ribble, Preston, Lancashire, England, PR2 2AU   Company Number: 10485166   Company Status: Active   Incorporated: 17th November 2016   Company Type: Private Limited Company   Previous Company Names: Three Oaks Car Sales Limited -     17 Nov 2016 - 02 Dec 2019   Nature of Business: 45112 - Sale of used cars and light motor vehicles   Directors: Tom Brown (appointed 1st Dec 2019), Dan Carruthers (appointed 17th Nov 2016)   Companies House link: https://find-and-update.company-information.service.gov.uk/company/10485166   Endole link: https://suite.endole.co.uk/insight/company/10485166-we-sell-any-auto-ltd   Bizdb link: https://www.bizdb.co.uk/company/three-oaks-car-sales-limited-10485166/
    • Hmm sounds like they are covering for him especially as he opened door and walked in.  No need to report it just ask for advise re what they would class this as for your complaint.  Clearly he has broken the law. I have a post regarding dpd where he tried to push his way in to a neighbours house and demand that she is in the living room holdìng the parcel. Dpd are known for doing this sort of thing. I have made several complaints about them and there male staff trying to force the way into houses past females. One even tried it with me tho bad mistake as they thought l was alone. The guy could not see my 18 yr old Son upstairs, my partner coming threw from Kitchen and a friend at side of house. As soon as my partner and friend appeared he decided a picture on doorstep is fine despite our friend tecording the guy before he noticed him and the video being forwarded to dpd they have done nothing.  I know he still works for them as he delivered to me Tuesday.  You need to kick up a stink tell them you want a copy of the complaints procedure. Maybe even policys on driver behaviour. 
    • Sri Lanka's giant neighbour is emerging as one of its biggest providers of aid, after years of mistrust.View the full article
    • One of the things that could help your case is their first PCN to you. Could you please post it up as I think there will be at least one thing that would help in your defence.
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jakefromlondon v Co-op ***SETTLED IN FULL***


jakefromlondon
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Hello all, and thanks for all of the info so far!

 

I did the LBA, etc, no reply, and then served a claim with MCOL for £3,361.34 (£2,638 plus £603.34 interest at 8% daily, and £120 court costs).

 

I have now got a letter and a refund from the Co-op for £2,364, straight into my account - Yay! They also haven't closed my account, which is great. But the question is: what should I now do, and can I still claim the 8% interest? I am talking here about the section 69 8% interest: I have not claimed back any debit interest from Co-op (it was a tiny amount).

 

I note that the MCOL 'notice of issue' says that I should let them know IMMEDIATELY if I receive any payment. So I should fire off a couple of letters pronto ...

 

That is the main question: please let me know if you have any experience of this!

 

There are three small complications to my case. The first is that by the time of filing the claim I added on three new commission charges, but the amount they refunded went from my list on the first letter to them, and so was £105 less. The second is that they corrected two small mistakes from my list (total value £25), and said that they weren't refunding the £8 service charge (£112). The third is that, even if I take that £242 off my original £2,638 I get £2,396: slightly more than the £2,364 they have refunded so far. I have no idea what happened to that last £32: is it perhaps taking £8 off some (but definitely not all) of the £10 service charges?

 

I want to get what I'm due, without being difficult or quibbling over small amounts (partly because I don't want to get on the wrong side of a judge, or needlessly get my account closed). £50 is a small amount in this situation, £500 isn't (it's a holiday, or all of my Christmas shopping). So: I'm fine with the £25 of mistakes I made (obviously), and with the £8 service charge (they could have been clearer on the statements, but fine). But am I really entitled to the 8% interest, calculated daily since each charge? And the £105 they charged me after my first letter, but before I filed the claim? And if yes to either, what do I do now? I'm fine on writing the letter to the bank explaining my position, but I'm not at all clear on what I should say to the court - perhaps just a copy of the same letter?

 

Many thanks,

 

jakefromlondon

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Om my god! They've repaid the difference! It turned out that the first refund was before they had processed the court action notice. Once they realised it was with the courts, they paid the balance of the claim, in full. Even including the two small mistakes noted above, and all of the interest! Yay!

 

They haven't closed my account either: just told me to keep within the terms and conditions in future ...

 

If you're in any doubt, steel yourself and make the claim! Thank you everyone for all of the helpful posts that I have read ...

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CONGRATULATIONS

 

Don't forget our SURVEY too please!

..

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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