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guaranteed rent estate agents

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Can anyone help me please.  I was landlord for a house rented to an estate agents, having big problems with them as they have left my house in a terrible state and are saying most is 'wear and tear' but it really is in an awful state but I am elderly, have lack of support and in poor health, which they know, but need to action this and don't know where to go to get help, ombudsman, landlords guild etc?


Thank you in advance for any advice.

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Hi Wanna,


1. Did you have a contract with the agent that set out the terms of your agreement.


2. Did they guarantee to pay you a set amount each month for the house, and did they pay you as agreed.


3. Were they responsible for the Inventory Schedule and photos before and after each tenancy.


4. Have you had estimates to rectify the damages ? If so, approx how much.


Is this related to previous posts about a property being let to Council Tenants by Elliot Leigh Estate Agents, as per this thread - https://www.consumeractiongroup.co.uk/topic/423140-guaranteed-rent-estate-agents/?do=findComment&comment=5060075


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