Announcements
- Twitter - Include the @company's twitter name in your post title – here's why…
- Have we helped you – would you like to make a donation to us?
- Google call recording app
- Car dealer who sold death traps and forged court papers
- Are you going to pay your builder or your second-hand car dealer in cash or with a bank transfer?
-
-
Tweets
-
Posts
-
As Johnson populist clique attempt to consolidate power over broadcast media https://www.theguardian.com/media/2021/apr/14/ministers-veto-reappointment-of-two-women-to-channel-4-board Channel 4 Investigative news clearly a thorn in Johnson side "government has vetoed the reappointment of two women to Channel 4’s board of directors, including one of only two women of colour, in a sign ministers are continuing to assert their authority over senior media appointments. .. against the advice of both the Channel 4 board and the media regulator, Ofcom."
-
Sorry for the late update on this one, things moved much quicker than I ever expected them too. Short version of it is that I contacted VWFS, and explained the situation late Friday afternoon, I had a call back on Monday morning to say they are looking into it. Outcome of that investigation came today at mid day, they agree that the vehicle is defective and it cannot be fixed by Audi. As the vehicle is nearly 2 years old they agreed that they would VT the vehicle and cover the £5K shortfall to that and also refund my deposit I paid for the vehicle once it has been collected. I did quiz them on why a VT, they explained if they went down the complaints route i.e Consumer law, they would have had to get the dealer involved and it would have taken them weeks / months to resolve which much back and forth. In fairness to VWFS, they have been extremely reasonable in my opinion, and very quick to act, I genuinely thought i'd be at this for weeks / months not a matter of days....
-
Just received from Bournemouth County Court hoist_Redacted.pdf
-
All rate-starved savers can now benefit from Marcus Bank's near-best buy Isa after it launched a full-scale assault on the Isa market. View the full article
-
Do all the digging dx suggests. Well done on ignoring these crooks until now. However, this is a formal threat of court action and you need to reply. There are plenty of examples of "snotty letter" on the site if you do a search.
-
-
Recommended Topics
-
Our picks
-
Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
-
-
Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
-
Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
-
***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
-
-
Recommended Topics
-
Recommended Topics
John Lewis trying to blame me for TV fault
-
Recently Browsing 0 Caggers
No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now