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CCA Advice pls


Matheos95
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Have recently gone down the CCA request route one with HFC now handled by Eversheds and one with RBS (now handled by Moorcroft) - now the HFC one I sent the CCA request to the DCA (Eversheds) but for some reason with the RBS I send it direct to them to to the DCA both are now in default and the 30 days is up on the 15th Dec - my question is not sending the CCA request to the DCA for RBS have I messed up on that one or will it be ok - anyone out there who can help me pls ;)

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  • 2 years later...

It doesn't matter which one you sent it to. The original creditor and any DCA still involved are legally obliged to respond to your CCA request within 12 working days plus two days to allow for delivery. {The 30 day limit has gone]

If they have not complied with your request within that time period they cannot pursue you for the debt nor charge interest until they have complied.

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