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Casino Winnings Sent To Default Card Wrongly


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Hi all, good to see a well used forum on all subjects...I don't think this will be too common.

 

I got a £10 credit for Casimba Casino and turned it into £1045, I have used the same debit card for the past 12 months, I came to withdraw and sent it to that card when I used the withdraw procedure.

 

After 9 days it wasn't in my bank so their support finally tell me they sent it to a credit card I haven't used in over years, one I had defaulted on when I lost my job! I am paying it off in a monthly agreement.

 

But this Casino sent them the £1045, I got in touch today and said that shouldn't have been sent, its Vanquis and they said they will ring tomorrow on a decision whether they will send it back, I don't think they will but any ideas how I can persuade them otherwise, this money will be a great help as I struggle to find a job in these times.

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Is the monthly repayment agreement that you have accompanied by interest? Or have they decided to freeze the interest on it?

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