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Old Lloyds overdraft sold to Arrow Global


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Husband and I have finally saved deposit to buy our house and seen a house we like so I checked my credit reports before we give the mortgage broker the thumbs up! 


I knew something would come and bite me on the bum! 


I had an overdraft with lloyds which I have not accessed since 2013. They have sold to Arrow Global who have put a big fat default on my account. It shows on my transunion credit report as pasted below. Defaulting in April 2020.  


I did not change my old address with them. I am unsure how to approach this as cannot be sure it is statute barred as it is an overdraft (even though I have not touched it, acknowledged it since 2013). The default date shown is Nov 2015 but not reflected in the way Arrow Global are sticking the defaults on. Should I send a 'statute barred' or 'prove it' letter? Should I dispute with the credit reference agency? I am unsure! 


I would like the default off the account the quickest way possible to have a clean credit report! 





Account type

Current Account





Account number



Last updated



Start date





Opening balance



Repayment frequency



Date of default

Nov 2015


Promotional rate




  J F M A M J J A S O N D
2020       D D D D D D D D D
Missed payment
No data



Your balance has not changed since Jan '20.

APR '20 | £1199MAY '20 | £1199JUN '20 | £1199JUL '20 | £1199AUG '20 | £1199SEP '20 | £1199OCT '20 | £1199NOV '20 | £1199DEC '20 | £1199£1299£0JAN '20JAN '21
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arrows didn't file the default lloyds did on or before the sale date.


it might pay you to either look online at your lloyds A/C, some accounts there allow you to see old statements.

if not you'll have to SAR lloyds.


if what you say that you've not touched the A/C since 2013 ...

for the ICO guidelines that were in-force at the time - which states a default should be registered within 3-6mts, I'd complaint to lloyds that it is unfair. and they might well move it to an earlier date.

i've seen lloyds do this.

so the A/C will vanish from the report as the default has reached it's 6th B'day.


i've also seen arrows agree to remove the A/c too if an F&F is offered.


all of this should only ever be done in writing.


just a side not, a broker shouldn't be holding you to ransom for a single default. 

even most prime lenders ignore a single default in todays market.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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