It seems to me that there are many people out there who have suffered as a result of thieves working as couriers for Hermes.
I have sent 2 packages just before Christmas which were tempered with by the couriers and contents of the package stolen - one customer received one of the 2 items inside the package (only because that item was of no value to the courier - a specific keycase cover) and the other customer received an empty box. In both cases, it was easy
Wow, thanks for the education BankFodder, much appreciated.
I never paid for the additional insurance premium, because that premium is quite substantial - I guess that is how Hermes top up their profits, by taking advantages of the consumers (such as my self) ignorance.
I like the idea of giving them 2 slaps by filing 2 claims, gives me some entertainment during this lockdown (again).
I have tried looked up Hermes website for contact details to send the Letter of Cla