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    • Hi all,    So long story short, I have just received a notice of debt recovery in the post from dcbl. I opened it because it was addressed to Mr. so and so (my surname but for both first and last name) for an unpaid parking charge that was given back in 2017. I looked up the number plate and the car was actually my mothers car, same initials but different addresses. I think they may have chanced sending it to my address as this is the first time I have received any letter of the sort.    Should I call them and tell them this isn't the right address or just ignore it.    Thanks.   
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    • You can't really legislate for what may or not happen....get the credit and then see what transpires.   Andy
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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      • 31 replies

London Mint Office.....Free VE-Day paper scam.....***Resolved***


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Apologies if I'm posting in wrong area here....perhaps someone in the know could advise/move me to right area!!?

 

Back in October, I (OK, Foolishly) responded on-line, and 'ordered' a Free VE Day paper re-print, agreeing to pay £2.50 postage cost.

I made no payment, nor supplied payment details.

Item did not arrive....and has not arrived to this date

 

Today received payment 'reminder' e-mail request for payment, and CO-INCIDENTALLY 😃 received totally unsolicited package from London Mint Office...this being an introduction to a naff coin collection...1st coin included.

 

Do I have any obligations here....can I ignore these communications, and demands for payment, which will most likely follow on??

 

Thanks for your patience!!

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Topics merged and moved to Debt Collection Agencies Forum.....because that is what it is along with a scam...but hardly a General Legal Issue...unless you get a court claim within the next week or so.

 

Regards

 

Andy

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you've joined a coin collecting club.

a subscription service which now roles on month on month, you simply didn't read the ad properly.

 

how did you pay the £2.50 by a debit card ?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Found this in their Terms and Conditions':

4. The Company will aim to deliver all goods within 28 days of accepting your order. If we are unable to deliver within 28 days, you will be offered a revised delivery date or substituted goods or, alternatively, you have the right to cancel your order. If you exercise your right to cancel, a full refund for any prepaid goods will be provided.

 

Order was made 30/10.....then heard nothing from them until yesterday.

So...I've cancelled order....now hoping that'll be the end of it!

What do you think???

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7 minutes ago, WontGetFooledAgain said:

Found this in their Terms and Conditions':

4. The Company will aim to deliver all goods within 28 days of accepting your order. If we are unable to deliver within 28 days, you will be offered a revised delivery date or substituted goods or, alternatively, you have the right to cancel your order. If you exercise your right to cancel, a full refund for any prepaid goods will be provided.

 

Order was made 30/10.....then heard nothing from them until yesterday.

So...I've cancelled order....now hoping that'll be the end of it!

What do you think???

  You have paid nothing, received nothing, so I would say you can safely ignore any further communication from them.  If this was done online, I would look at one of their emails and see if you are able to unsubscribe from future communications. 

 

 

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UPDATE

LMO replied quite quickly...and initially 'tried it on' by claiming it was my responsibility to return items that had been sent to me!!

After a couple of short e-mails, account now closed, apology received, and it was indicated that I could keep the (evidently worthless) coin that had been sent to me.

 

Can't help but wonder how many (perhaps older) people have fallen for this nonsense in the past...and how many will continue to be duped in the future😠

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Many thanks for concluding...topic title updated.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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  • Andyorch changed the title to London Mint Office.....Free VE-Day paper scam.....***Resolved***

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