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Vodafone Proof of Delivery // Phone cut off defaults listed credit rating junked.


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Hello everyone,

 

Full disclosure, I went on a night out and got absolutely sozzled a couple of years ago and crashing through life as I do I lost my phone. (un)fortunately I had mobile phone insurance so when I realised I had lost my phone I went into town to get a new sim card and then went to work to register the sim card. I reported my phone as lost.

 

When the sim card had been activated I called a friend to let them know I had lost my phone, she was on her way to collect it, someone had found the phone and contacted her because they had found the phone (some people are nice!).

 

The timescale between me reporting the phone as lost and phoning them to report the phone as found was 20 minutes.

They lifted the bar on the original phone when I told them i'd found the phone

they said they could not cancel the delivery and i was to refuse it.

I went out the next day, in spite of working for a courier company (the biggest airline in the world) i try to avoid people which i'll explain later.

 

I went shopping rather than wait into accept//refuse the delivery.

No sorry we missed you card was left and there was no phone.

I assumed they had managed to stop the replacement phone.

 

Two weeks later I was in town and needed to use my phone to withdraw cash to get the bus home..

My phone had been blocked without knowledge.

 

The insurance company and vodafone kept the phone like this for about 2 months,

I was being investigated for fraud,

 

I pleaded with them and begged them to re-instate the phone whilst they carried out their investigations they refused.

After about 6 weeks or so I took out a contract with O2, and got a new phone.

 

I was eventually vindicated and said that they could have the original phone back because their actions//inaction left me with no choice but to buy another phone, they refused, in turn I refused to pay them, they logged a default notice and billed me 576GBP till the end of term.

 

I'm bipolar and this whole situation did not help at the time and triggered me,

now i'm on the right meds and so on ,

 

i'm able to look into issues I would previously bury my head in the sand about,

i've tried contacting vodafone and they've offered 150gbp.

 

What are your thoughts please what would you do ?

and where do you think i stand please.

 

Love Amina

 

 

 

 

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have they removed the blackmarks on your credit file?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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if they have offered £150 as compo, i will assumer as a goodwill gesture, why are they not removing the default and wiping the balance too...seems odd to me.

 

can i just check this is of the last few weeks, and not a letter sent months ago offering £150?

but ofcourse the event of losing your phone was aged...when?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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that is simply not good enough.

paying themselves £150 is just not on.

 

i'm wondering the best route here.

 

poss CEOemail time?
 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I went down that route from the start and got nowhere , I work for Fedex so that is my usual route I’m assuming I might have to go legal but I’m unsure on what grounds I have 

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Send an sar as your starting point.

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