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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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John Lewis Barring letter - please help!


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Hello,

I’m really hoping someone can point me in the right direction, I’ve not slept and feel sick with worry regarding an email I received from John Lewis on Friday.

 

I have been a customer with them for over 15 years but they emailed me Friday advising me the amount of online returns and items gone astray is not sustainable and the business relationship must come to an end. They have sent me a barring letter stating I cannot shop online with them anymore or go the shop!

 

a few weeks ago they sent me a goodwill gesture of £10 for all the issues I’ve had with items I returned but were never scanned in, prior to this I was so fed up of having to chase the refunds team, their response was “what happens is the team work shifts so they sometimes scan one item from the box and forget about the rest”. This is a common issue apparently.  I was told this several times by customer services yet they are making out I didn’t return them, surely they would have cameras to verify this? Their words were disproportionate and unsustainable.

 

they have also shared the barring letter across the business.

 

I am shaking with upset and worry. Can anyone advise what to do? I just want to draw a line under this and move on. I have spent thousands of pounds over the year with them but now feel they are saying I am dishonest.

 

do I just assume from their email that’s it? I will not hear anything else and to keep away from the store?

 

after all these years I am devasted. 

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  • AndyOrch changed the title to John Lewis Barring letter - please help!

so they appears to be they are sort of accusing you of returning goods that you might not have been paid for?

 

no they can't harm you further and yes you simply forget about it if you wish

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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From what I can gather,

they are saying I am returning the items (too many) but when I am saying items haven’t been scanned in they are saying it’s not enclosed in the parcel! They are saying I’ve kept them

 

- have had issues before but 3/4 occasions they have given me a goodwill gesture,

I have asked them previously to look at cameras on the refunds team but they just refunded me as though it wasn’t issue but now I look like the dishonest person. 

 

If it wasn’t for Covid I would have returned them to the shop so I know it’s all properly refunded.

They also said too many goods lost in transit,

 

last week there was an item missing from the parcel, turns out there was a separate parcel with this item in!

I emailed them to say it had arrived.

 

I can’t shop with them or Waitrose anymore both online or in the shop.

 

I feel sick to the core as I spend so much money with them and feel they haven’t looked at 15 years of custom.

 

 

 

 

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yes so its them accusing you of dishonesty when there is none.

 

it wont be an address bar so simply use a differing name if you want to shop online

as for the stores

they haven't a clue what you look like so simply pay by cash for a while.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Unfortunately, In the letter it says any email address associated with your home address we will not accept orders and if I am in a shop I will be asked to leave! How will they know what I look like? My local Waitrose store know me so it’s very embarrassing and upsetting. I feel wrongly done by and don’t know where to turn. 

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they cant tell where an email is from.

they don't know what you look like.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for your help, have you come across these cases before, being banned online? I am getting myself into a terrible state as I read on one thread about civil action being taken, I haven’t been prosecuted and I feel wrongly blamed so would they still try to recover monies? The email states not to attempt to order online/in shop and attached the barring letter to the business. 

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nothing anyone can do 

stop reading scary stories!

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you! Although Citizens Advice say not to ignore letters from RPL?

Do you think John Lewis would contact RPL to try and obtain monies?

 

How do RPL get your details is what I need to understand?

I haven’t been prosecuted and have done nothing wrong.

 

Also does a barring letter automatically mean life ban?

 

Sorry, just worrying myself to death when they were the ones in the wrong. 

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Hi.

 

As we say here, CAB are well-meaning but I'm afraid they have misunderstood that RLP are a sort of parallel unofficial legal system that can't do anything to you.

 

RLP get people's details who are stopped by security personnel in a shop. We have loads of threads about them and I don't remember anyone paying money to RLP.

Illegitimi non carborundum

 

 

 

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forget the life ban simply use differing details

they'll not have a system to check every order online.

 

i'd also not bother about the stores detecting you.

again they have no clue what you look like.

 

stop panicking about nothing.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ah thanks both, I’ve not eaten properly since I got the letter by email last Friday!

 

So John Lewis wouldn’t contact RPL or any other recovery company?

I feel angry that they have put me through this.

 

On the letter it just says barred and if I am in the store I will be asked to leave, not that I have any intentions of spending monies with them after I’ve been treated.

 

I thought they would have slick face recognition in the sores. 

If they were going to take action would t they have said so in their letter?

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8 minutes ago, Ava321 said:

Ah thanks both, I’ve not eaten properly since I got the letter by email last Friday!

 

So John Lewis wouldn’t contact RPL or any other recovery company? - doesn't matter if they do .

I feel angry that they have put me through this.

 

On the letter it just says barred and if I am in the store I will be asked to leave, not that I have any intentions of spending monies with them after I’ve been treated.

 

I thought they would have slick face recognition in the sores. 

If they were going to take action would t they have said so in their letter?

 

how do they know what you look like...:noidea:

and no they don't use face recog software...

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I shop every weekend at the local Waitrose so they would know, I will just avoid.

 

I guess my major concern are John Lewis appointing a debt recovery firm like RPL, sorry what do you mean it dies to matter if they do?

 

I thought it was only people caught shoplifting!

But if John Lewis try and recover costs how would this work?

I feel so sick with worry 

 

Sorry I meant, what do you mean it doesn’t matter if they do contact RPL, wouldn’t they have said they were going to this in their letter? 

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I was thinking of RIP! It’s John Lewis online that’s told me I can’t shop with them but because they own Waitrose it applies to them too. Surely they would tell me if they were taking action not just a letter to say you are not welcome???

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24 minutes ago, Ava321 said:

I shop every weekend at the local Waitrose so they would know, I will just avoid. - dont need too!!

 

I guess my major concern are John Lewis appointing a debt recovery firm like RPL, sorry what do you mean it dies to matter if they do? - RLP are not debt collector and even if they were a debt collector is NOT A BAILIFF ON ANY DEBT and have ZERO legal powers on any debt no matter what type it is...

 

I thought it was only people caught shoplifting!

But if John Lewis try and recover costs how would this work? - they won't and can't

I feel so sick with worry 

 

Sorry I meant, what do you mean it doesn’t matter if they do contact RPL, wouldn’t they have said they were going to this in their letter? 

you ignore RLP

just go enjoy your life forget it ever happened

they have...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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