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Natwest Bank reneging on promise of Bounce Back loan


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I’m having horrible time with NatWest bank applied for a feeder account for the bbl thankful hit accepted

I only started trading last September so had to give them unaudited accounts and a back up letter from my accountant.


Had an email confirming my new account details Friday.

Had another email to apply for the bbl as I now have the feeder account which is opened purely for the loan .


applied for the loan had an email they're doing further checks over the weekend an attachment was put in the email saying accepted.

rang the bank this morning spoke to them twice was told the money would be in the bank by Friday great!.


5 minutes later had an email saying they cancelled the application as I was not trading before 1st March this year .

I have bank accounts and invoices to prove that I was also an accountant document this is horrendous time for myself I have raised a complaint and refuse to be brushed aside

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Welcome to the forum.

I'm terribly sorry, but with the best will in the world it's not possible to understand what you are telling us.

Your post is in an unbroken block of text and also it seems to me that it is not punctuated so that the sentences are running into each other.

I appreciate that you are using a telephone – but please will you repost – use the paragraph return and also please punctuate the sentences so that it is intelligible to us. Then we will probably be able to give you some support.


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Hi many apologies,

I am having a problem with NatWest bank . I have been trying to access a bounce back loan sinse may . 
I applied for a buisiness account but was told I needed a feeder account for the bbl.

I passed all credit checks to open the feeder account  and was invited to apply for the bounce back loan.

I had a reply to say there are doing further checks then had an attachment saying application accepted.

I rang the bank this morning to see what was the next stage I was told by two different members off staff it had been accepted and would receive funds by Friday.

I had an email then saying I had been turned down as I wasn’t trading before March of this year which is complete nonsense as I had to prove this to open the feeder account . I have filed a complaint but am looking for help 

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I'm not too sure a bounceback loan is – but as you have already made a complaint to the bank, I think that you should wait and see what they say and then come back here and tell us.

It's highly likely that they will knock you back – because that's what they tend to do. However you need at least to have established a paper trail of complaint and rejection of that complaint before we can move on to any next step.

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