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    • What did she actually put on the form? would be good to see what was sent to them, as likely she has outed the driver .
    • Attachments (Exhibits)   FTMDave and I have called them "Attachments" but I note Andyorch used the term "Exhibits".  I don't think it makes any difference which you use but perhaps Exhibits is more correct.  Whichever you use, make sure you use the term consistently.  (i'm going to use Attachment for now).   You use Attachments as supporting evidence for things you mention in the numbered particulars of your claim.  Might be a report from a third party or a quote from a third party.  In the relevant numbered particular of your claim you refer to the appropriate Attachment supporting that part of the claim.  eg like this "(See Attachment A)".   You can use numbers or capital letters to identify each Attachment.  I don't think it matters which but be consistent in your usage.   It helps if the Attachments are organised and incorporated into your claim in a logical sequence.  (eg A, B, C etc)   Make sure each attachment is clearly labelled "Attachment A"  etc.   If it is not immediately clear to the reader what an attachment is, put a brief description.  Eg "Quote from XXXXX Ltd to complete unfinished plastering" or whatever.  Make sure the reader can understand what each attachment is.   Ideally each Attachment will be no more than one page.  So you can make the labelling of attachments even clearer by labelling them "Attachment A  -  page 1 of 1" etc etc.   If an attachment is longer than one page you label it "Attachment A - page 1 of 2" and then "Attachment A - page 2 of 2", or whatever it is.   By doing all that you are making it easier for the judge to follow - and you want the judge on your side...   Now - what you've posted in #109 is helpful because it adds up to to £16577.  Which is good.  But if I were the judge, I'd want to know where the individual items come from.     So what you have posted in #109 should - I suggest - be your final attachment.  Let's call it "Attachment H" for now.  So at the end of your particulars of counterclaim where you say you are claiming £16577 from the defendant, you put the reference "See Attachment H".   The judge then looks at Attachment H and sees a total of £16577.  What you then need on Attachment H next to each individual item on there, is a reference to which earlier Attachment that item comes from.  eg "See Attachment C".  The judge can then look at Attachment C and understand where the item on Attachment H comes from.  By doing that rigorously and methodically for each item on Attachment H you are justifying each item and the total of £16577.  Yes?   Your schedule in #109 is OK but raises questions that need answering.  eg: spelling as spotted by Honeybee13 Grand total as spotted by Honeybee13 TBA or estimates as per my previous post and Honeybee why is it in two separate sections (£8577 and £8000)? The item numbering is absolute garbage At the end of the day it is going to be the detail (or lack of detail) in your attachments that will win (or lose) you the case.  It has to be just right and you have to be consistent.  It has to be logical, methodical and consistent so it can be understood immediately.   I don't want you to give me answers to these questions.  I want you to act on them.   As I said earlier, don't post any more work you have done for now.  Wait until FTMDave is back this evening so we are all working from the same page at the same time.   If Andyorch or FTMDave suggest anything that disagrees with me, go with what they say.  They know more than me.   (I suspect one of them might suggest some kind of contents list identifying and listing all the different attachments)    
    • Hi again I sent my letter off on Monday, signed for delivery as I wanted to make sure it's got there, it was finally delivered yesterday Last night I had a text from them:   "There is a 50% settlement discount available on your account.  If you cannot pay in full this can be paid across 3 equal monthly instalments of £339.57.  To take advantage of this offer please visit" and then a website link.   Hopefully they will be in touch soon to say they've taken the letter on board and will leave me alone now.   I'll update this thread if I hear anything, it really helped me to see others had been in my situation. Fingers crossed
    • It hasnt caused tfl financial harm, those cards are paid for by the public purse. Your abuse of that is what you need to get acrossYour   id also state a criminal record will destroy your future career totally.   Dx
    • sure, this is the email i will send today unless there are any changes i should make?   Dear Sir/Madam,   I am emailing as I wish to ask for an out of court settlement regarding my case (case number). I realise that my actions have caused TFL financial harm and for that I am truly sorry, and would like to help remedy this in any way. Whilst there is no excuse for my actions, at the time, I was struggling to afford transport as a student working only 6 hours a week. Student finance did not provide maintenance for masters and on top of this, I was on universal credit during that time. I have since been paying for the travel using my bank card and despite going into overdraft multiple times, I continued to pay the full fare for the past 4 months and will continue to do so. This is a mistake I truly regret and am willing to pay the entire amount stated to settle this as soon as possible. Thank you in advance for your consideration.   Kind regards,    
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Non refund of Security & Fuel deposit from Car Hire UK


rnghosh
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I am Dr.R.N.Ghosh from Kolkata,India.On 11th October2006 I went to UK to visit my daughter.I hired a car from"CAR HIRE UK" from that day to 26th October 2006.On 26th October I returned the car to Mr.Madeson,a representative of that company at Heatrow Airport in undamged condition.He assured me that my Security Deposit of 500 Pounds and Fuel Deposit of 51 Pounds will be released after 1 week.I returned to India and I have been informed by VISA that till todate they have not released it.During this period I have sent many e-mails but they have not replied.I have called them 7 times from India,which is quite expensive and my daughter has also called them several times but still they have not released my deposits.I have written docoments that states that 500 pounds is for security and 70 Pounds for Fuel Deposit.I dont what to do.Can anyone help me?

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make enquiries to a UK small claims court (via email to keep costs down), you should be able to do something about this

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Hiya in the far off lands.

 

Do you have the release paper, its a very important form filled in when you and the lease hire company are present, the form shows all angles of the car, for marks or collisions, a place for the milage you have used and petrol allowance, also interior damage that needs mending or cleaning.

 

This would have been given to you either with all issues acknowledged and outstanding or it would state the car was handed back in an acceptable condition.

This is a major piece to your claiming your money back.

 

Hope this helps and hope you get your money back:)

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  • 1 month later...

Hello.Car Hire UK still have not released my securuty and fuel deposits.I have paid interest on 550 Pounds for 2 months,thinking that they will release my deposits but when they did not I had to pay ViSA the whole amount.I dont what to do.:(

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  • 1 month later...

could be difficult and costly now your overseas but really you should not have left there premises without your money (your contract is for the hire of the car untill returned upon which your money should be returned) if you paid by visa ask them to help out and treat if as an unauthorised payment, if it was by cheque then they would not have had chance to clear the cheque before you could have stopped it although thats probably too late now, hopefully you still have the paperwaork signing off thecar as undamaged so with tat you can make a sucessfull claim and recover your costs but like i said you will still have to initially pay to start the procedings

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