Jump to content


  • Tweets

  • Posts

    • I have got an  independent expert report which clearly states it is a manufacturing fault, which DFS have been made aware of. My point is that as a huge retailer of leather sofas with leather peeling  being a common complaint to me it seems evident they are aware it is a manufacturing fault on their side. Yet they play games with customers and worse of all try their level best to get the customer to believe that it is their fault due to oils or creams they are using. Even if one is to believe that every day creams etc can cause this damage then in any event the sofas are not fit for purpose. Surely they are merely playing a numbers game banking on the fact that most complainants will not follow through with legal action. Yet what about the anguish and distress they cause to customers in the process. To me this shows alot of contempt towards consumers and is clearly unethical.
    • I would if I could tobyjugg  Did the same run today over an hour quicker than yesterday, thats what happens when you know where to go and not just try finding places with the postcode as I was yesterday
    • Thank you, @lookinforinfo. I have updated the VCS v Ward case as below:   VCS v Ward     1.       This case is often quoted by the claimant as assisting their case. However, in this instance it actually assists mine. It is contended that the act of stopping a vehicle does not amount to parking. This predatory operation pays no regard to the byelaws at all. It is likely that this Claimant may try to rely upon two 'trophy case' wins, namely VCS v Crutchley and/or VCS v Ward, neither of which were at an Airport location, which is not 'relevant land'. The airport land is subject to the Airport Byelaws as specified in 'Section 63' of the Airports Act 1986 [EXHIBIT A]. Both cases involve flawed reasoning, and the Courts were wrongly steered by this Claimant's representative; there are worrying errors in law within those cases, such as an irrelevant reliance upon the completely different Supreme Court case. These are certainly not the persuasive decisions that this Claimant may suggest.   63 Airport byelaws. (2) Any such byelaws may, in particular, include byelaws— (d) for regulating vehicular traffic anywhere within the airport, except on roads within the airport to which the road traffic enactments apply, and in particular (with that exception) for imposing speed limits on vehicles within the airport and for restricting or regulating the parking of vehicles or their use for any purpose or in any manner specified in the byelaws;
    • Savers opening its Digital Regular Saver this month and adding between £1 and £50 in April, May and June will qualify. There will be ten prizes of £1,000 each. You can earn 3 per cent on the first £1,000. View the full article
    • Would you want your bank to know how many steps you've walked today or whether you got around to going for your weekly jog? But what if it was promising you vouchers or cash as a reward. View the full article
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

Bristol Water - Small Claims or Mediation?


Recommended Posts

Quote

 

Afternoon,

received "notice of proposed allocation to the small claims track" which needs completing by 10th December 2020. I need advice on whether take this down small claims or Mediation. I have asked the company to send me a breakdown of the account to ascertain the validity of the amount they are claiming, they have only sent copies of the bills and no payment breakdowns. I included this in my defence but  still nothing,   I have digital receipts that contradict the amount they are claiming and wrote to them stating that I need an account summary as they have not taken into consideration the money we have paid. Now we have "notice of proposed allocation to the small claims track" form pack sent instead of the information we have requested.

 

So is it Small Claims or Mediation.

 

 

Afternoon,

received "notice of proposed allocation to the small claims track" which needs completing by 10th December 2020.

I need advice on whether take this down small claims or Mediation.

 

I have asked the company to send me a breakdown of the account to ascertain the validity of the amount they are claiming, they have only sent copies of the bills and no payment breakdowns.

I included this in my defence but  still nothing,  

 

I have digital receipts that contradict the amount they are claiming and wrote to them stating that I need an account summary as they have not taken into consideration the money we have paid.

Now we have "notice of proposed allocation to the small claims track" form pack sent instead of the information we have requested.

 

So is it Small Claims or Mediation.

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

Is this a new problem or is there an existing thread on this?

Also, please will you not post your stories in unbroken blocks of text. Well spaced and punctuated will make it much easier for people to help you

  • Like 1
Link to post
Share on other sites
  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Is this a business supply debt or a private household debt ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

this is a household debt

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

So if you owe a debt and it is just the amount that is in question, ask for mediation.

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

lots of lowell energy claimforms here ...can we see yours please!! do the link.

 

dont forget npowers crap billing system that they had to dump of the right period and any statute barring that might apply

lowells have disc'd loads of these old npower util claims once fronted!

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

You have not got to disclosure stage yet...that comes after you have submitted the above.

Yes it is small claims track and yes to mediation.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

UncleBulgaria - Yes we agree there is a debt but we disagree with the amount.

 

dx100uk - This is not a Lowells its Bristol Waters own legal dept

 

thanks everyone

 

 

 

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

well if you helped us we would know but you always keep refusing to fill our sticky threads out when you come here for help.

 

so can you do that

as we need to see the exact POC they have filed.

 

many water companies try it on with many years of bills.

we dont even know the time span yet.

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Copy of your defence would also be helpful...otherwise we cant assist with the next stage after you submit your N180.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Particulars of Claim

30th Sept 2020.jpg

 

Timespan

26th November 2020.jpg

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

wish you'd use pdf and fill out our link,,,everyone does..

 

so they are claiming you've not paid all your water bills for 4yrs.

but you have 'digital' receipts?

 

have you sent them a CPR 31:14

previous to this and at the letter of claim stage

did you send an SAR?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

yes there are digital receipts for an amount but not enough to cover the total being claimed

yes the CPR31:14 was sent 29/10/2020

yes the SAR was sent 19/10/2020

No to letter of claim

 

thank you

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

Could this poss be a case of the org bills for these years being for the water supply and these new bills are for sewerage and drainage That they poss never charged for and later found their mistake out ?

 

Just trying to work out how you were allowed for so many years to under pay and them never to date say anything ?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

the four bills mentioned are combined water and sewage.

totally agree with you why did they let her go on for so long?

 

The defence I took the template from this site but amended that the POC did not have an account number nor was there any supporting paper work referring to the debt. That we have requested this information in order to prepare our defence.

 

 

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

I am a Bristol/Wessex water customer and those amounts quoted look like standard annual charges for unmetered water and sewerage,  

 

If you have been paying them the regular monthly amounts, I wonder whether the amounts paid have been credited to the correct Bristol/Wessex account.

 

Bristol/Wessex have fairly long customer account numbers.  

 

How were you paying amounts to Bristol/Wessex ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

She started paying by DD but through ill health and not being able to work cancelled the DD

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

Get hold of Bank statements or list of payments from your Bank and compare it to what Bristol Wessex are saying through mediation.

 

What is your financial position now to enter into repayment of amount owed ?

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Okay will go through the statements today and her financial position is to make an offer of a monthly repayment in addition to paying the normal monthly payments.

Webbscatering ;)

LLoyds TSB Started 13/9/06 - Paid In Full 15/3/2007 - Settled

 

NatWest - Started 8/9/06 - 2nd January 2007 - Settled

Virgin Media - Started 8/10/07 - Settled

GE Money - Started 28/02/08 - Settled

British Credit Trust - S.A.R - Prelim sent

Enterprise Inns - court papers served

Natwest - S.A.R - Prelim Sent

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...