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Location not as described and owner screamed that we are never getting a refund @emblefarms


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Did it really say that???

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Dictation software?   ”you reneged” rather than “urinate” ??

They have replied and said to refer to their previous email which said that they would not be issuing a refund. So it is now step two. Perhaps I could respond with some like the following:  

Did it really say that???

I've just checked - I think that you must be mistaken ...😉.

I hope that the OP hasn't simply copied and pasted

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You had better let me know what that is because I'm not aware of it. You may well be referring to a claim for a debt rather than a breach of contract.

Let me know what you are referring to – but probably the response will be that you should simply send the letter

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good. In that case just send the letter. Make sure that you have registered on money claim online then you are prepared to issue the claim 15 days after the letter of claim has been received

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