Harlands/TruGym DD Issue

[dishwasher913]

Hi all,

 

I am in a difficult situation where I used an offer where I got the first month off for free and then it would be £25 thereafter. I only used the first month then cancelled the direct debit through my bank,

 

my gym account has been defaulted and no longer exists so I cannot contact the gym.

 

Harlands have contacted me today asking for £90, soon to be £204 if I do not pay the £90 before the 24th of November.

 

I don't want to pay this, I can compromise on paying them 1 months worth of a membership £25 but other than that I do not want to pay the full amount.

 

I started my membership in September and only used it for one month then cancelled dd through my bank.

 

Its not a time fixed contract, you can sign up for one month and cancel within the same month.

 

If anyone could help, it would be massively appreciated.

[dx100uk]

Nothing anyone can do to you.

 

if you wish simply write and offer the one month you might owe as you didnt give 30 days notice.

 

 

[dishwasher913]

So I won't need to actually give any attention to it? Can I just ignore it?

[dx100uk]

if you wish

or write if it makes you feel better.

 

plenty of like threads in this forum.

 

[slick132]

Hi Dishwasher and welcome to CAG

 

So am I right in assuming you cancelled the DD mandate via your bank BEFORE Harlands could take the 1st DD after your free trial month.

 

If so, write to the gym now by typed letter and get a free Certificate of Posting at the PO Counter when you send this.  

 

I suggest you say :-

 

The Manager

Trugym

XXXX address

XXXX town/city

XXXX postcode

 

Dear sir or madam,

 

I refer to my free month's trial membership at your gym. I chose not to continue with the year's membership and therefore cancelled the DD mandate via my bank.

 

I am prepared to pay you 1 months gym fee for my trial period. If you give me your bank account details and reference number, I will pay you for the 1 month trial period. My offer is valid for 14 days only.

 

If you fail to reply within 14 days, or you demand any higher amount, or you allow Harlands/CRS to add any unlawful admin fees, I will pay you nothing.

 

I will then ignore any further demands from you and/or Harlands/CRS

 

Yours faithfully,

[dishwasher913]

46 minutes ago, slick132 said:

Hi Dishwasher and welcome to CAG

 

So am I right in assuming you cancelled the DD mandate via your bank BEFORE Harlands could take the 1st DD after your free trial month.

 

If so, write to the gym now by typed letter and get a free Certificate of Posting at the PO Counter when you send this.  

 

I suggest you say :-

 

The Manager

Trugym

XXXX address

XXXX town/city

XXXX postcode

 

Dear sir or madam,

 

I refer to my free month's trial membership at your gym. I chose not to continue with the year's membership and therefore cancelled the DD mandate via my bank.

 

I am prepared to pay you 1 months gym fee for my trial period. If you give me your bank account details and reference number, I will pay you for the 1 month trial period. My offer is valid for 14 days only.

 

If you fail to reply within 14 days, or you demand any higher amount, or you allow Harlands/CRS to add any unlawful admin fees, I will pay you nothing.

 

I will then ignore any further demands from you and/or Harlands/CRS

 

Yours faithfully,

Thank you very much for an extensive reply, would I email this to the gym or harlands? 

 

It looked quite scary but when realising they're just fearmongering I am more relaxed.

[dx100uk]

so you quote it but don't read what slick132 said?

 

 

[dishwasher913]

Just now, dx100uk said:

so you quote it but don't read what slick132 said?

 

 

mb, I am half awake at 2am haha