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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MarkF v Halifax ***WON***


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The 8% that I am claiming is not the same as the overdraft interest. Is it? As I did not claim overdraft interest my total is £1766. Meaning that my daily rate is 1766 x 0.00022 = 0.38???

 

Thanks

 

5. Claimant claims: (a) return of the amounts debited of £1,766; (b) Interest per S.69 County Courts Act 1984 of 8% - £196.12 continuing at 8% until judgment or settlement at a daily rate of £0.38;

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8% is not overdraft interest to answer your question it is the s69 interest that you are entitled to claim at court stage, ensure as Michael has kindly given you the text that you include this in your POC ....

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Hi Shaz,

 

Yeah, Makes sence. Here is my final version of POC. I will submit it tonight.

 

0.43 per day. Should make a few more ££:) .

Thanks you. You have both been very helpfull

 

 

1. The Claimant has an account acc no with the Defendant, opened 12/10/2003

2. Since 08/03/2004 the Defendant debited charges and interest in respect of purported breaches of contract.

3. Defendant is aware of all details as a list of charges has been supplied twice, 24/09/2006 and 16/10/2006. Another copy will be sent.

4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law.

5. Claimant claims: (a) return of the amounts debited of £1,766; (b) Interest per S.69 County Courts Act 1984 of 8% - £196.12 continuing at 8% until judgment or settlement at a daily rate of £0.43;

6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982.

7. Costs allowed by the Court.

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Hi all,

 

Subitted my claim for the Halifax and it has been accepted:) .

 

1. I notice now there is a Start Judgement option on my claim. Is this something I need to do or is it for after the 14 days?

2. I have just seen a thread about joint accounts. My claim is only in my name. Will this cause any problems? If so can it be changed to include my wife?

 

Thanks

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Hi all,

 

Subitted my claim for the Halifax and it has been accepted:) .

 

1. I notice now there is a Start Judgement option on my claim. Is this something I need to do or is it for after the 14 days?

2. I have just seen a thread about joint accounts. My claim is only in my name. Will this cause any problems? If so can it be changed to include my wife?

 

Thanks

 

1. Ignore this. The links will be inactive until you reach the stage where you can use them which, as you rightly say is after the 14 / 28 days if the bank either doesn't reply or admits your claim.

 

2. Possibly. The bank may try and insist that action on a joint account is taken in joint names. You can amend your claim if you wish but it will cost you £35. IMO I would leave it unless the bank kicks up a fuss about it.

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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2. I have just seen a thread about joint accounts. My claim is only in my name. Will this cause any problems? If so can it be changed to include my wife?

 

If the bank raise s anobjection refer them to CPR 19.6:

 

Representative parties with same interest 19.6 (1)Where more than one person has the same interest in a claim –

(a)the claim may be begun; or

(b)the court may order that the claim be continued,

 

by or against one or more of the persons who have the same interest as representatives of any other persons who have that interest.

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  • 2 weeks later...

Hello,

Couple of questions..

1 ) I was just going to send off details of my schedule of charges to the Halifax's legal department as I have not done it yet to support the claim (it has been sent twice before (PRELIM,LBA)). I raised my MCOL on the 6th Nov and sent two copies off to the court but now obviously my schedule of charges has changed to the one I sent in support of my MCOL because there have been more days since the charge. Does it matter that the version the Halifax get will be different to the two that MCOL received? (I know, should have sent them off at the same time):)

 

2) The Halifax Acknowledged on the 13th and they advised they will defend. What happens now?

 

 

Many thanks

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OK thanks.

Is this ok to send to the legal department of the Halifax in support of my MCOL?

Dear Sir/Madam

 

SORT CODE:**-**-**

ACCOUNT NUMBER: ********

ROLE NUMBER:**************

 

 

 

Please find enclosed a schedule of penalty charges, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £****. I have enclosed the schedule of charges in support of my county court claim (Claim No: *********).

 

 

 

Yours Faithfully

 

Mr Furlonger

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  • 2 weeks later...

Hi all,

Just would like to say a big thanks (and I mean a big thanks) to all the people out there that have helped me. Being several thousand in debt and having the bank knocking at the door for £60-£90 per month in charges was really depressing :( . Especially when I have a wife and two children to support. My wife got a night time job to try and keep them away but her first wage paid off one month charges! So basically worked for nothing:-x

Anyway, for you people out there that are not sure if you should do it. DO IT. You will be nervous, and you will often feel that you are doing the wrong thing. This is purely because they want you to feel like that!

Stick with it:)

As soon as I have paid off my debt I will donate as much as I can afford.

Thanks again

Mark

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CONGRATULATIONS

 

Please take a moment to complete the SURVEY too!

..

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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