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    • Thank you for that i thought id just ask as i was unsure.  Just hope its returned to me and doesnt spend the rest of its life going back and forth to Singapore  
    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
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BT want £350 to close contract early **RESOLVED**


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Hi all hoping someone can advise please...

 

My friend separated from his wife in January I moved into his own flat in May.  He set himself  up but has quickly realised that he cannot afford to live in a flat on his own at this time due to debt from his marriage, child maintenance payments and credit card payments.

 

He ended his tenancy last month and he is due to move out the flat on 20th of November. He will move in with me for a short time until he can get back on his feet. He has mental health issues including anxiety and depression and has been on medication for this for 18 months and had intensive CBT for his issues.

 

he rang BT to end his contract. The estate agents he rents with have said that the contract with BT needs to be closed before they will allow his tenancy to end. If he doesn’t close it they will withhold his deposit and bond. BT have said they want £350 to end his contract early. I am already with BT and have been for over two years. They told him that the only way they would let him end his contract early is if the new place he is living will take over his contract. But I’m already with them so I can’t.  
 

any help would be appreciated.  

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sorry but thats utter bunkum.

 

an estate agent cannot withhold any deposit because of a non closed telecom contract

that's stictly an issue between BT and their client.

 

as for them wanting to jump it to wherever they are moving to to avoid this mythical £350 cancellation charge is rubbish too.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Quote

 The estate agents he rents with have said that the contract with BT needs to be closed before they will allow his tenancy to end. If he doesn’t close it they will withhold his deposit and bond. 

 

 

How does the EA know the tenants personal business ?

We could do with some help from you.

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He will have told them.  

One of the side affects of his anxiety - he tells everyone everything.

 I’ve taken over dealing with it with BT now.  

Hopefully they will waive it given his vulnerability  

 

He said:

 

Not estate agent it’s the letting agent.

I have to terminate the line before the 20th.

She’s given me an extra month to do it.

 

Then he said that BT will not terminate the line until the remainder of the contract is paid - circa £350 

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Well BT will always state that irrespective to anyone......but it has no concern with the Letting Agent.....any debt is and remains with the person....not the property.

 

Give BT notice now in writing that you wish to terminate the agreement and provide a forwarding new address.

 

https://www.cancelcontract.uk/termination-letter/BT

 

Inform the Letting agent that this has now been done and you request return of his deposit and bond pursuant to 

Deposit Protection Service (DPS)

Tenancy Deposit Scheme (TDS)

mydeposits

 

https://england.shelter.org.uk/housing_advice/tenancy_deposits/how_to_get_your_tenancy_deposit_back

We could do with some help from you.

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  • dx100uk changed the title to BT want £350 to close contract early **RESOLVED**

Get that in writing from BT as conformation and retain for future.....because normally they sell it off to a DCA who then may issue a Court claim.

 

As for deleting topics....why on earth would we do that...what about the next poster that comes along with the same problem and wishes to research same ? Kinda defeats the whole object of this forum being here.

 

Well done on resolving the BT point.....update when you have put the Letting Agent in their place.

 

Andy

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We could do with some help from you.

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Thanks. Just thought it was a bit of a none event after all that lol.  But yes if it helps someone else then that’s great. 
 

BT have sent me confirmation via message with a reference number so I think I have everything I need.  Thanks again. 

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Excellent...guard that with your life.

We could do with some help from you.

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