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I took my car to Nissan Canterbury have some work done (including tracking and wheel alignment).  They took it to a tyre garage for the alignment, and there they could not get the ignition key to work.

Nissan had another key made that didn't work, then had the lock taken off and sent to a locksmith who said the insides had disintegrated.  They now want to charge me £350+ for the repair.

I have never had so much as a wiggle with the ignition lock, but they say apparently it can just happen at any time and they are not responsible.  All I know is that I took a working car to them, and now it does not work.

Any advice on my options?

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Whats the model ?.....most replacement parts for the steering lock are under £50...easy yo replace yourself.

 

https://www.google.com/search?client=opera&q=Nissan+ignition+lock+replacement&sourceid=opera&ie=UTF-8&oe=UTF-8

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My 2009 Kia Ceeds ignition broke without any warning. This happened around 2005. Luckily it was still under warranty.

 

It can happen any time although they should have contacted you to let you know. £350 sounds steep. 

Edited by Argyll
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